{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-06T23:51:56.272Z"},"data":{"id":"incident_statuspage_confluence_t443j14v3q7t","slug":"confluence-product-invitation-emails-not-being-correctly-sent-to-users-2025-08-04","title":"Product invitation emails not being correctly sent to users","summary":"Product invitation emails not being correctly sent to users","status":"resolved","severity":"minor","startedAt":"2025-08-04T23:44:47.026+00:00","updatedAt":"2025-08-05T04:19:02.825+00:00","resolvedAt":"2025-08-05T04:19:02.807+00:00","provider":{"slug":"confluence","name":"Confluence"},"affectedServices":[{"slug":"confluence-authentication","name":"Authentication & Administration"}],"links":{"html":"/incidents/confluence-product-invitation-emails-not-being-correctly-sent-to-users-2025-08-04","api":"/api/v1/incidents/confluence-product-invitation-emails-not-being-correctly-sent-to-users-2025-08-04","providerHtml":"/providers/confluence"},"impactSummary":"Confluence reported a minor event for the affected tracked services.","source":{"id":"source_confluence_status","kind":"official_api","name":"Confluence Status","checkedAt":"2026-07-06T23:50:21.181+00:00","officialUrl":"https://confluence.status.atlassian.com","statusPageUrl":"https://confluence.status.atlassian.com"},"updates":[{"id":"update_statuspage_confluence_t443j14v3q7t_s0wspyhr0kf9","status":"investigating","body":"Our team is aware of issues with users not currently receiving product invitation emails as expected. We are investigating with urgency and will provide an update as soon as possible.\nPlease note that invitations within the product are still successful, only the email notifications are currently impacted.","createdAt":"2025-08-04T23:44:47.099+00:00"},{"id":"update_statuspage_confluence_t443j14v3q7t_sdg8scz2b66f","status":"resolved","body":"Between 2025-08-03T21:34 and 2025-08-05T03:43 UTC some users would not have received the emails for product invitations.\nThe change that caused these emails to stop being sent has been rolled back.\nNew invitation emails should now be sent correctly for all products.\nFor users that were impacted by this issue, re-submitting their invitation will also re-send the email to them if required.","createdAt":"2025-08-05T04:19:02.807+00:00"}],"access":{"plan":"public","keyed":false}}}