{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T00:19:46.334Z"},"data":{"id":"incident_statuspage_confluence_dbslshnqt205","slug":"confluence-degraded-performance-of-cloud-products-when-selecting-users-or-teams-2026-02-20","title":"Degraded performance of Cloud Products when selecting users or teams","summary":"Degraded performance of Cloud Products when selecting users or teams","status":"resolved","severity":"minor","startedAt":"2026-02-20T04:14:19.445+00:00","updatedAt":"2026-02-20T12:26:08.289+00:00","resolvedAt":"2026-02-20T12:26:08.268+00:00","provider":{"slug":"confluence","name":"Confluence"},"affectedServices":[{"slug":"confluence-authentication","name":"Authentication & Administration"},{"slug":"confluence-automation","name":"Automations & Notifications"},{"slug":"confluence-content","name":"Content & Editing"}],"links":{"html":"/incidents/confluence-degraded-performance-of-cloud-products-when-selecting-users-or-teams-2026-02-20","api":"/api/v1/incidents/confluence-degraded-performance-of-cloud-products-when-selecting-users-or-teams-2026-02-20","providerHtml":"/providers/confluence"},"impactSummary":"Confluence reported a minor event for the affected tracked services.","source":{"id":"source_confluence_status","kind":"official_api","name":"Confluence Status","checkedAt":"2026-07-08T00:15:02.468+00:00","officialUrl":"https://confluence.status.atlassian.com","statusPageUrl":"https://confluence.status.atlassian.com"},"updates":[{"id":"update_statuspage_confluence_dbslshnqt205_ptz60yccd7zz","status":"identified","body":"Customers using Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields. \n\nWe are continuing to work towards mitigating this issue for all users and products.\n\nWe anticipate our next update to be posted within 6 hours as we continue our investigation.","createdAt":"2026-02-20T04:14:19.559+00:00"},{"id":"update_statuspage_confluence_dbslshnqt205_9579xl8jy51l","status":"identified","body":"We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.\n\nWe are continuing to work towards mitigating this issue for all users and products.\n\nWe anticipate our next update to be posted within 6 hours or sooner based on significant progress.","createdAt":"2026-02-20T07:13:09.218+00:00"},{"id":"update_statuspage_confluence_dbslshnqt205_zjljh7pv2dbm","status":"identified","body":"We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.\n\nWe are continuing to work towards mitigating this issue for all users and products.\n\nWe anticipate our next update to be posted within 6 hours or sooner based on significant progress.","createdAt":"2026-02-20T12:26:06.263+00:00"},{"id":"update_statuspage_confluence_dbslshnqt205_tm43f7s6gv0v","status":"resolved","body":"This issue has been resolved and all services are functional.","createdAt":"2026-02-20T12:26:08.268+00:00"}],"access":{"plan":"public","keyed":false}}}