{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T00:38:23.665Z"},"data":{"id":"incident_statuspage_confluence_g4m2kyd2ysbf","slug":"confluence-confluence-presenting-users-with-lost-connection-errors-when-attempting-2025-11-18-kyd2ysbf","title":"Confluence presenting users with lost connection errors when attempting to edit content","summary":"Confluence presenting users with lost connection errors when attempting to edit content","status":"resolved","severity":"major","startedAt":"2025-11-18T02:55:17.378+00:00","updatedAt":"2025-11-18T03:35:12.497+00:00","resolvedAt":"2025-11-18T03:35:12.48+00:00","provider":{"slug":"confluence","name":"Confluence"},"affectedServices":[{"slug":"confluence-authentication","name":"Authentication & Administration"},{"slug":"confluence-automation","name":"Automations & Notifications"},{"slug":"confluence-content","name":"Content & Editing"}],"links":{"html":"/incidents/confluence-confluence-presenting-users-with-lost-connection-errors-when-attempting-2025-11-18-kyd2ysbf","api":"/api/v1/incidents/confluence-confluence-presenting-users-with-lost-connection-errors-when-attempting-2025-11-18-kyd2ysbf","providerHtml":"/providers/confluence"},"impactSummary":"Confluence reported a major event for the affected tracked services.","source":{"id":"source_confluence_status","kind":"official_api","name":"Confluence Status","checkedAt":"2026-07-07T00:35:01.733+00:00","officialUrl":"https://confluence.status.atlassian.com","statusPageUrl":"https://confluence.status.atlassian.com"},"updates":[{"id":"update_statuspage_confluence_g4m2kyd2ysbf_7xvkh7d0rzk2","status":"investigating","body":"We are aware of some customers being impacted by an error in Confluence while attempting to edit content stating 'We've lost our connection to you. Your changes will be saved when we reconnect. Trying to reconnect...'. \nOur team is investigating with urgency and will provide another update within an hour.","createdAt":"2025-11-18T02:55:17.457+00:00"},{"id":"update_statuspage_confluence_g4m2kyd2ysbf_7bvmkjgwqr5p","status":"monitoring","body":"Our team has reverted a recent change that is suspected to have caused these errors, and have seen instances of these error messages to decrease. We are continuing to monitor and will update when this issue is confirmed to be resolved.","createdAt":"2025-11-18T03:16:14.804+00:00"},{"id":"update_statuspage_confluence_g4m2kyd2ysbf_h8ln111bqdkb","status":"resolved","body":"Our team has been able to confirm that customers should no longer be experiencing the error while attempting to edit using Confluence.\nWe apologize for any inconvenience this may have caused.\nThis issue is now resolved.","createdAt":"2025-11-18T03:35:12.48+00:00"}],"access":{"plan":"public","keyed":false}}}