{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-31T22:36:22.462Z"
  },
  "data": {
    "id": "incident_statuspage_cloudflare_72lc3n642lkf",
    "slug": "cloudflare-cloudflare-access-one-time-pin-emails-blocked-by-certain-email-security-2026-08-31-3n642lkf",
    "title": "Cloudflare Access one-time PIN emails blocked by certain email security gateways, including Proofpoint",
    "summary": "Cloudflare Access one-time PIN emails blocked by certain email security gateways, including Proofpoint",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-31T20:16:29+00:00",
    "updatedAt": "2026-08-31T22:02:59.808+00:00",
    "resolvedAt": "2026-08-31T22:02:59.789+00:00",
    "provider": {
      "slug": "cloudflare",
      "name": "Cloudflare"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/cloudflare-cloudflare-access-one-time-pin-emails-blocked-by-certain-email-security-2026-08-31-3n642lkf",
      "api": "/api/v1/incidents/cloudflare-cloudflare-access-one-time-pin-emails-blocked-by-certain-email-security-2026-08-31-3n642lkf",
      "providerHtml": "/providers/cloudflare",
      "alerts": "https://outagedeck.com/account?stack=cloudflare&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Cloudflare reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_cloudflare_status",
      "kind": "official_api",
      "name": "Cloudflare Status",
      "checkedAt": "2026-08-31T22:31:09.178+00:00",
      "officialUrl": "https://www.cloudflarestatus.com",
      "statusPageUrl": "https://www.cloudflarestatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_cloudflare_72lc3n642lkf_fc6yhl5q3r8k",
        "status": "investigating",
        "body": "Some customers using Proofpoint may experience delayed Cloudflare notifications and login codes. Proofpoint is temporarily deferring messages with an SMTP 421 4.7.0 response. Cloudflare will continue retrying delivery.\n\nAffected customers should ask their Proofpoint administrator to allowlist notify.cloudflare.com and Cloudflare IPs 104.30.16.2,104.30.16.3,104.30.16.4,104.30.16.5,104.30.16.6, and 104.30.16.7. If this cannot be configured locally, contact Proofpoint for additional support.",
        "createdAt": "2026-08-31T20:16:29.906+00:00"
      },
      {
        "id": "update_statuspage_cloudflare_72lc3n642lkf_h2lk2wq499w1",
        "status": "identified",
        "body": "Some customers using Proofpoint may experience delayed Cloudflare notifications and login codes. Proofpoint is temporarily deferring messages with an SMTP 421 4.7.0 response. Cloudflare will continue retrying delivery.\n\nAffected customers should ask their Proofpoint administrator to allowlist notify.cloudflare.com and Cloudflare IPs 104.30.16.2,104.30.16.3,104.30.16.4,104.30.16.5,104.30.16.6, and 104.30.16.7. If this cannot be configured locally, contact Proofpoint for additional support.",
        "createdAt": "2026-08-31T20:47:07.118+00:00"
      },
      {
        "id": "update_statuspage_cloudflare_72lc3n642lkf_2q375fj2zrh4",
        "status": "monitoring",
        "body": "Some customers using Proofpoint may experience delayed Cloudflare notifications and login codes. Proofpoint is temporarily deferring messages with an SMTP 421 4.7.0 response. Cloudflare will continue retrying delivery.\n\nAffected customers should ask their Proofpoint administrator to allowlist notify.cloudflare.com and Cloudflare IPs 104.30.16.2,104.30.16.3,104.30.16.4,104.30.16.5,104.30.16.6, and 104.30.16.7. If this cannot be configured locally, contact Proofpoint for additional support.",
        "createdAt": "2026-08-31T20:49:07.992+00:00"
      },
      {
        "id": "update_statuspage_cloudflare_72lc3n642lkf_s5lzdbwdcmm1",
        "status": "resolved",
        "body": "This incident has been resolved an the developer documentation has also been updated to reflect the same information: https://developers.cloudflare.com/cloudflare-one/integrations/identity-providers/one-time-pin/#allow-otp-emails-through-your-email-gateway",
        "createdAt": "2026-08-31T22:02:59.789+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}