{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T08:05:26.266Z"
  },
  "data": {
    "id": "incident_statuspage_cloudera_1qp8pwy3k30n",
    "slug": "cloudera-intermittent-performance-issues-us-control-plane-2026-05-11",
    "title": "Intermittent Performance Issues - US Control Plane",
    "summary": "Intermittent Performance Issues - US Control Plane",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-11T18:12:43.603+00:00",
    "updatedAt": "2026-05-22T19:35:43.119+00:00",
    "resolvedAt": "2026-05-11T10:00:00+00:00",
    "provider": {
      "slug": "cloudera",
      "name": "Cloudera"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/cloudera-intermittent-performance-issues-us-control-plane-2026-05-11",
      "api": "/api/v1/incidents/cloudera-intermittent-performance-issues-us-control-plane-2026-05-11",
      "providerHtml": "/providers/cloudera"
    },
    "impactSummary": "Cloudera reported a none event for the affected tracked services.",
    "source": {
      "id": "source_cloudera_status",
      "kind": "official_api",
      "name": "Cloudera Status",
      "checkedAt": "2026-07-23T07:55:02.811+00:00",
      "officialUrl": "https://status.cloudera.com",
      "statusPageUrl": "https://status.cloudera.com"
    },
    "updates": [
      {
        "id": "update_statuspage_cloudera_1qp8pwy3k30n_p4q62m84lq17",
        "status": "resolved",
        "body": "Our teams have identified a potential performance issue on our US control plane. Our teams have successfully deployed a fix to address the issue.\n\nIf you are still experiencing issues or have any questions, please raise a support case with us.\n\nA Root Cause Analysis (RCA) will be published within seven business days.",
        "createdAt": "2026-05-11T18:12:43.652+00:00"
      },
      {
        "id": "update_statuspage_cloudera_1qp8pwy3k30n_pcc7fcflk6rb",
        "status": "resolved",
        "body": "On March 10, 2026, between 15:23 UTC to 17:09 UTC, users may have experienced intermittent connectivity issues accessing the workloads in the Cloudera Management Console of the US region.\n\nThis disruption was traced to the termination of jumpgate-proxy pods, which entered an OOMKilled status after memory utilization exceeded configured limits. This, in turn, impacted connectivity between the control plane and the workloads within the Cloudera Management Console.\n\nService consistency was restored by increasing the memory limits and replica counts for the jumpgate-proxy deployment.\n\nTo prevent recurrence, we will implement alerting mechanisms for jumpgate pod memory utilization and pod states \\(such as CrashLoopBackoff or OOMKilled events\\). This will enable us to proactively detect and mitigate memory pressure before it impacts service availability. We will implement autoscaling to autoheal and respond to increased load.\n\nWe sincerely apologise for any inconvenience this service disruption may have caused. We appreciate your patience as we worked to restore service functionality.",
        "createdAt": "2026-05-22T19:29:21.816+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}