{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T21:26:32.637Z"
  },
  "data": {
    "id": "incident_statuspage_clickhouse_01M2MVER4T79TX9KA3ACMX7YAT",
    "slug": "clickhouse-intermittent-issues-with-the-support-tab-2026-09-16",
    "title": "Intermittent Issues with the Support tab",
    "summary": "Intermittent Issues with the Support tab",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-16T10:16:02+00:00",
    "updatedAt": "2026-09-17T00:05:59+00:00",
    "resolvedAt": "2026-09-17T00:05:59+00:00",
    "provider": {
      "slug": "clickhouse",
      "name": "ClickHouse Cloud"
    },
    "affectedServices": [
      {
        "slug": "clickhouse-console",
        "name": "Cloud Console & API"
      }
    ],
    "regions": [],
    "links": {
      "html": "/incidents/clickhouse-intermittent-issues-with-the-support-tab-2026-09-16",
      "api": "/api/v1/incidents/clickhouse-intermittent-issues-with-the-support-tab-2026-09-16",
      "providerHtml": "/providers/clickhouse",
      "alerts": "https://outagedeck.com/account?stack=clickhouse&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ClickHouse Cloud reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_clickhouse_status",
      "kind": "official_api",
      "name": "ClickHouse Cloud Status",
      "checkedAt": "2026-09-22T21:25:03.789+00:00",
      "stale": false,
      "officialUrl": "https://status.clickhouse.com/",
      "statusPageUrl": "https://status.clickhouse.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_clickhouse_01M2MVER4T79TX9KA3ACMX7YAT_01M2MVER4TS2GA01P6BPKJGW26",
        "status": "investigating",
        "body": "We are investigating an issue with Salesforce that is affecting our Support tab. Some users may experience errors when accessing or managing support requests.\n\nRetrying the action usually resolves the issue. Our team is working to restore normal service, and we will provide an update as soon as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-09-16T10:16:02+00:00"
      },
      {
        "id": "update_statuspage_clickhouse_01M2MVER4T79TX9KA3ACMX7YAT_01M2N9N4TATKHVAC7M8RN6FAXD",
        "status": "identified",
        "body": "We have confirmed that the impact to our Support tab is related to this [Salesforce incident](https://status.salesforce.com/incidents/20004433 \"Salesforce incident\").\n\nSalesforce is rolling out a fix, and we are seeing strong signs of recovery. We have observed no further errors for nearly an hour and will continue monitoring the situation closely.\n\nWe will provide another update when the incident is resolved or if any new information becomes available.",
        "createdAt": "2026-09-16T14:24:12+00:00"
      },
      {
        "id": "update_statuspage_clickhouse_01M2MVER4T79TX9KA3ACMX7YAT_01M2NG11T951H1BTNS5A1GSXEE",
        "status": "monitoring",
        "body": "We are currently in monitoring phase. No errors have been observed in 2 hours and are awaiting confirmation from Salesforce before fully resolving the incident.",
        "createdAt": "2026-09-16T16:15:33+00:00"
      },
      {
        "id": "update_statuspage_clickhouse_01M2MVER4T79TX9KA3ACMX7YAT_01M2PAYDVQYR3BQXAS2H6DNM33",
        "status": "resolved",
        "body": "Salesforce has confirmed the incident is resolved on their end.",
        "createdAt": "2026-09-17T00:05:59+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}