{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-23T07:23:51.091Z"
  },
  "data": {
    "id": "incident_statuspage_clickhouse_01M5KHJNGNVBCVD9H78C7NP1A9",
    "slug": "clickhouse-degraded-support-ticket-submission-and-response-2026-10-23",
    "title": "Degraded support ticket submission and response",
    "summary": "Degraded support ticket submission and response",
    "status": "identified",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-23T04:51:16+00:00",
    "updatedAt": "2026-10-23T04:51:16+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "clickhouse",
      "name": "ClickHouse Cloud"
    },
    "affectedServices": [
      {
        "slug": "clickhouse-console",
        "name": "Cloud Console & API"
      }
    ],
    "regions": [],
    "links": {
      "html": "/incidents/clickhouse-degraded-support-ticket-submission-and-response-2026-10-23",
      "api": "/api/v1/incidents/clickhouse-degraded-support-ticket-submission-and-response-2026-10-23",
      "providerHtml": "/providers/clickhouse",
      "alerts": "https://outagedeck.com/account?stack=clickhouse&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ClickHouse Cloud reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_clickhouse_status",
      "kind": "official_api",
      "name": "ClickHouse Cloud Status",
      "checkedAt": "2026-10-23T07:20:11.494+00:00",
      "stale": false,
      "officialUrl": "https://status.clickhouse.com/",
      "statusPageUrl": "https://status.clickhouse.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_clickhouse_01M5KHJNGNVBCVD9H78C7NP1A9_01M5KHJNGNNZKP38GSSA11CJYF",
        "status": "identified",
        "body": "> Support Ticket Creation through Cloud Console is degraded, and other Salesforce integrated functions may be impacted due to an outage reported at  [Salesforce status page](https://status.salesforce.com/products/Salesforce_Services). Creating support tickets through the ClickHouse Cloud Console may intermittently fail or take longer than usual. Responses to existing support tickets may also be delayed. If you have trouble submitting a support request, please email [support@clickhouse.com](mailto:support@clickhouse.com) or use the support chat in the Cloud Console.\n> \n>\n> For reference, Salesforce service updates are available on the [Salesforce status page](https://status.salesforce.com/products/Salesforce_Services).",
        "createdAt": "2026-10-23T04:51:16+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}