{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T16:04:49.296Z"
  },
  "data": {
    "id": "incident_statuspage_check-point_tq6lmgbsk3rn",
    "slug": "check-point-spark-management-eu-gateways-appear-disconnected-2026-03-27",
    "title": "Spark Management - EU - Gateways appear disconnected",
    "summary": "Spark Management - EU - Gateways appear disconnected",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-03-27T10:21:40.795+00:00",
    "updatedAt": "2026-03-27T11:59:59.408+00:00",
    "resolvedAt": "2026-03-27T11:59:59.395+00:00",
    "provider": {
      "slug": "check-point",
      "name": "Check Point"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/check-point-spark-management-eu-gateways-appear-disconnected-2026-03-27",
      "api": "/api/v1/incidents/check-point-spark-management-eu-gateways-appear-disconnected-2026-03-27",
      "providerHtml": "/providers/check-point"
    },
    "impactSummary": "Check Point reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_check_point_status",
      "kind": "official_api",
      "name": "Check Point Status",
      "checkedAt": "2026-07-24T16:00:49.914+00:00",
      "officialUrl": "https://status.checkpoint.com",
      "statusPageUrl": "https://status.checkpoint.com"
    },
    "updates": [
      {
        "id": "update_statuspage_check-point_tq6lmgbsk3rn_m7fw62f0hmzx",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-03-27T10:21:40.883+00:00"
      },
      {
        "id": "update_statuspage_check-point_tq6lmgbsk3rn_m5lrrs0flgvd",
        "status": "resolved",
        "body": "Incident has been resolved.\n\nTimeframe: The issue started at 6:45 AM UTC and was resolved at 12:20 PM UTC.\n\nImpact: During this time, gateways failed to communicate with Spark Management and appeared disconnected in the Spark Management application.\n\nRoot Cause: An internal error caused failures in the gateway heartbeat flow due to a shared file exceeding its size limit.\n\nResolution: Proper handling and rotation mechanisms were added for this file to prevent recurrence.\n\nThe fix has been applied to all Spark Management instances across all supported regions, although the impact was limited to the EU data residency.",
        "createdAt": "2026-03-27T11:59:59.395+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}