{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-12T17:04:46.788Z"
  },
  "data": {
    "id": "incident_statuspage_check-point_h2cvvr768kn1",
    "slug": "check-point-infinity-portal-data-services-datatube-data-services-outage-on-2026-09-27-vr768kn1",
    "title": "Infinity Portal Data Services (Datatube) - Data services outage on Australia and Canada regions",
    "summary": "Infinity Portal Data Services (Datatube) - Data services outage on Australia and Canada regions",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-27T05:44:22.219+00:00",
    "updatedAt": "2026-09-29T06:29:11.925+00:00",
    "resolvedAt": "2026-09-27T06:21:54.347+00:00",
    "provider": {
      "slug": "check-point",
      "name": "Check Point"
    },
    "affectedServices": [
      {
        "slug": "check-point-portal",
        "name": "Infinity Portal"
      }
    ],
    "links": {
      "html": "/incidents/check-point-infinity-portal-data-services-datatube-data-services-outage-on-2026-09-27-vr768kn1",
      "api": "/api/v1/incidents/check-point-infinity-portal-data-services-datatube-data-services-outage-on-2026-09-27-vr768kn1",
      "providerHtml": "/providers/check-point",
      "alerts": "https://outagedeck.com/account?stack=check-point&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Check Point reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_check_point_status",
      "kind": "official_api",
      "name": "Check Point Status",
      "checkedAt": "2026-11-12T17:00:34.392+00:00",
      "stale": false,
      "officialUrl": "https://status.checkpoint.com",
      "statusPageUrl": "https://status.checkpoint.com"
    },
    "updates": [
      {
        "id": "update_statuspage_check-point_h2cvvr768kn1_6pnrbghyylv5",
        "status": "investigating",
        "body": "We are currently investigating the issue",
        "createdAt": "2026-09-27T05:44:22.305+00:00"
      },
      {
        "id": "update_statuspage_check-point_h2cvvr768kn1_g2h4f6pftbc1",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-09-27T06:08:17.181+00:00"
      },
      {
        "id": "update_statuspage_check-point_h2cvvr768kn1_k6z4m4ttbydt",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-27T06:12:39.338+00:00"
      },
      {
        "id": "update_statuspage_check-point_h2cvvr768kn1_bt9xrcldn8hh",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-27T06:21:54.347+00:00"
      },
      {
        "id": "update_statuspage_check-point_h2cvvr768kn1_k5ksd4hg29vg",
        "status": "resolved",
        "body": "Incident Duration: September 27, 02:30 - 06:00 UTC \\(~3.5 hours\\) \n\nAffected Services: DataTube - Canada, Australia regions\n\n‌\n\n────────────────────────────\n\nOverview\n\nOn September 27, 2026, customers in the Canada and Australia regions experienced a service disruption due to a network configuration issue affecting connectivity to backend services.\n\n‌\n\n────────────────────────────\n\nCustomer Impact\n\nCustomers in the Canada and Australia regions could not ingest data, resulting in a backlog and delayed ingestion once service was restored\n\n‌\n\n────────────────────────────\n\nRoot Cause\n\nThe disruption was caused by a change in network configuration affecting connectivity between regional infrastructure components. Once the issue was identified and corrected, the service was fully restored.\n\n‌\n\n────────────────────────────\n\nNext Steps\n\nWe are adding additional monitoring to detect this class of issue earlier, and reviewing our change management process to reduce the risk of similar incidents.\n\n‌\n\nWe apologize for any inconvenience this may have caused.",
        "createdAt": "2026-09-28T12:55:35.878+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}