{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T19:11:37.496Z"},"data":{"id":"incident_statuspage_canva_jsjx93fl4723","slug":"canva-users-may-experience-issues-opening-new-and-existing-designs-2026-04-13","title":"Users may experience issues opening new and existing designs","summary":"Users may experience issues opening new and existing designs","status":"resolved","severity":"critical","startedAt":"2026-04-13T00:28:19.453+00:00","updatedAt":"2026-04-13T05:56:17.901+00:00","resolvedAt":"2026-04-13T05:56:17.887+00:00","provider":{"slug":"canva","name":"Canva"},"affectedServices":[],"links":{"html":"/incidents/canva-users-may-experience-issues-opening-new-and-existing-designs-2026-04-13","api":"/api/v1/incidents/canva-users-may-experience-issues-opening-new-and-existing-designs-2026-04-13","providerHtml":"/providers/canva"},"impactSummary":"Canva reported a critical event for the affected tracked services.","source":{"id":"source_canva_status","kind":"official_api","name":"Canva Status","checkedAt":"2026-07-07T19:10:21.379+00:00","officialUrl":"https://www.canvastatus.com","statusPageUrl":"https://www.canvastatus.com"},"updates":[{"id":"update_statuspage_canva_jsjx93fl4723_6y67kmjqh8vj","status":"investigating","body":"Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.","createdAt":"2026-04-13T00:28:19.52+00:00"},{"id":"update_statuspage_canva_jsjx93fl4723_n2lw4hb64q1y","status":"investigating","body":"We are continuing to investigate this issue.","createdAt":"2026-04-13T00:32:35.117+00:00"},{"id":"update_statuspage_canva_jsjx93fl4723_3xk728f4nzp5","status":"investigating","body":"We are continuing to investigate this issue.","createdAt":"2026-04-13T00:33:12.179+00:00"},{"id":"update_statuspage_canva_jsjx93fl4723_gw5b0ljgltgz","status":"monitoring","body":"The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.","createdAt":"2026-04-13T00:51:36.838+00:00"},{"id":"update_statuspage_canva_jsjx93fl4723_r0vn3ghrmjnj","status":"resolved","body":"This incident is now resolved. Thank you for your patience and understanding.","createdAt":"2026-04-13T05:56:17.887+00:00"}],"access":{"plan":"public","keyed":false}}}