{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-02T23:07:21.628Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01M3VFM9E9RB02FYM4DJ4Q0E52",
    "slug": "brevo-sms-soft-bounces-2026-10-01",
    "title": "SMS Soft Bounces",
    "summary": "SMS Soft Bounces",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-01T10:19:43+00:00",
    "updatedAt": "2026-10-01T12:21:43+00:00",
    "resolvedAt": "2026-10-01T12:21:43+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [
      {
        "slug": "brevo-messaging",
        "name": "SMS & WhatsApp"
      }
    ],
    "links": {
      "html": "/incidents/brevo-sms-soft-bounces-2026-10-01",
      "api": "/api/v1/incidents/brevo-sms-soft-bounces-2026-10-01",
      "providerHtml": "/providers/brevo",
      "alerts": "https://outagedeck.com/account?stack=brevo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Brevo reported a major event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-10-02T23:05:03.12+00:00",
      "stale": false,
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01M3VFM9E9RB02FYM4DJ4Q0E52_01M3VFM9E9PAXDE7RHSFFXVKHB",
        "status": "investigating",
        "body": "We’ve detected an issue affecting our SMS service that is causing soft bounces, and as a result, some customers may be experiencing disruptions while sending SMS messages.\n\nOur team is actively investigating the root cause and working to resolve the issue as quickly as possible.\n\nWe apologize for the inconvenience and will share further updates as soon as we have more information.",
        "createdAt": "2026-10-01T10:19:44+00:00"
      },
      {
        "id": "update_statuspage_brevo_01M3VFM9E9RB02FYM4DJ4Q0E52_01M3VPBE05JBXWJFMPPR75ERTD",
        "status": "identified",
        "body": "We have identified the cause of the issue affecting our SMS services. Our team is currently working on implementing a fix to mitigate the impact.\n\nWe will continue to share updates as we make progress toward resolving the issue.",
        "createdAt": "2026-10-01T12:17:13+00:00"
      },
      {
        "id": "update_statuspage_brevo_01M3VFM9E9RB02FYM4DJ4Q0E52_01M3VPKMXSA0X873WXSMPQG9H5",
        "status": "resolved",
        "body": "The issue has been resolved, and all SMS campaigns and transactional SMS will now be processed without any issues.\n\nThank you for your patience and cooperation while we worked to address the issue.",
        "createdAt": "2026-10-01T12:21:43+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}