{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T04:26:06.599Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC",
    "slug": "brevo-multiple-services-impacted-2026-05-04",
    "title": "Multiple Services Impacted",
    "summary": "Multiple Services Impacted",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-04T13:34:31+00:00",
    "updatedAt": "2026-05-04T15:15:59+00:00",
    "resolvedAt": "2026-05-04T15:15:59+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/brevo-multiple-services-impacted-2026-05-04",
      "api": "/api/v1/incidents/brevo-multiple-services-impacted-2026-05-04",
      "providerHtml": "/providers/brevo"
    },
    "impactSummary": "Brevo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-07-13T04:20:18.072+00:00",
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC_01KQSK55283XTQTQQ0CHDQ4THW",
        "status": "investigating",
        "body": "We are currently experiencing an issue with one of our database, which is impacting multiple dependent services.\n\nAt this time, we have identified the following impacts:\n\n\n• Company creation may be delayed\n\n• Transactional SMS delivery and related events are delayed\n\n• Inbound emails for customers using Conversations (email integration) may be delayed or not delivered\n\n\nOur team is actively investigating and working to resolve the issue as quickly as possible. We will continue to share updates as we learn more.",
        "createdAt": "2026-05-04T13:34:31+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC_01KQSKCX78A6D1AKRYY1TNHSYG",
        "status": "identified",
        "body": "We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.\n\nWe will continue to share updates as we progress toward resolution.",
        "createdAt": "2026-05-04T13:38:45+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC_01KQSKMVQDTF92669ER15H1VRM",
        "status": "monitoring",
        "body": "We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.\n\nWe’ll provide an update once we confirm the issue is fully resolved.",
        "createdAt": "2026-05-04T13:43:06+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC_01KQSNXYP5EHET7XSWV4683823",
        "status": "investigating",
        "body": "We are still observing a high error rate despite the initial mitigation steps and are actively investigating additional contributing factors.\n\nWe apologize for the inconvenience and will share further updates as soon as more information becomes available.",
        "createdAt": "2026-05-04T14:23:01+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC_01KQSPMMFMECG5A959RH5WF8C8",
        "status": "identified",
        "body": "We have identified the cause of the issue. Our team is working on implementing a fix to mitigate the impact.\n\nWe will continue to share updates as we progress toward resolution.",
        "createdAt": "2026-05-04T14:35:24+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC_01KQSQDCYEJ9N8X1X8DMWGFEYY",
        "status": "monitoring",
        "body": "We have mitigated the impact and are seeing a reduction in errors across the affected services. Companies creation is back to normal. We continue to monitor other impacted systems closely to ensure stability.\n\nWe’ll provide an update once we confirm the issue is fully resolved.",
        "createdAt": "2026-05-04T14:48:56+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KQSK5528SEZV79AV8HDXDEWC_01KQSRYY1VAYA409V7XEDFDYYD",
        "status": "resolved",
        "body": "The issue has been resolved, and all affected services are now functioning normally.\n\nThank you for your patience while we worked to address the issue.",
        "createdAt": "2026-05-04T15:15:59+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}