{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-17T20:00:51.895Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W",
    "slug": "brevo-multiple-services-are-impacted-2026-07-16",
    "title": "Multiple services are impacted",
    "summary": "Multiple services are impacted",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-16T13:41:31+00:00",
    "updatedAt": "2026-07-16T15:25:40+00:00",
    "resolvedAt": "2026-07-16T15:25:40+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/brevo-multiple-services-are-impacted-2026-07-16",
      "api": "/api/v1/incidents/brevo-multiple-services-are-impacted-2026-07-16",
      "providerHtml": "/providers/brevo"
    },
    "impactSummary": "Brevo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-07-17T18:36:23.522+00:00",
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNJJDVY698R99782Y9B5D12",
        "status": "investigating",
        "body": "We’ve detected an issue affecting Multiple services, and as a result, some cutomers may be experiencing disruptions while using our Platform.\n\nOur team is actively investigating the root cause and working to resolve the issue as quickly as possible.\n\nWe apologize for the inconvenience and will share further updates as soon as we have more information.",
        "createdAt": "2026-07-16T13:41:31+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNKDCPZ5RB06M3W96699P6S",
        "status": "investigating",
        "body": "Our team is actively investigating the root cause and working to resolve the issue as quickly as possible as multiple services are impacted\n\nWe apologize for the inconvenience and will share further updates as soon as we have more information.",
        "createdAt": "2026-07-16T13:56:14+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNKYCYBQ28VASXPSGA9TMEN",
        "status": "investigating",
        "body": "We would like to inform you that we have identified the underlying issue and are actively working to resolve it as quickly as possible.\n\nSome customers may continue to experience intermittent disruptions while we complete the recovery process. We are closely monitoring the situation to ensure services are fully restored.\n\nWe sincerely apologize for the inconvenience and appreciate your patience. We will share further updates as soon as more information becomes available.",
        "createdAt": "2026-07-16T14:05:32+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNMBW1S1C54BAHV8VQX1R1T",
        "status": "investigating",
        "body": "Our engineering team has identified the root cause of the issue and is actively implementing a resolution to restore services.\n\nDuring this time, some customers may continue to experience intermittent disruptions as recovery progresses. We are closely monitoring the platform to ensure all services return to normal operation.\n\nWe apologize for the inconvenience and appreciate your understanding. We will provide additional updates as soon as they are available.",
        "createdAt": "2026-07-16T14:12:53+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNMRF4ASNXWB5T997FPV0F1",
        "status": "investigating",
        "body": "Our engineering team is still actively working on the root cause and restore normal operations as quickly as possible.\nWe sincerely apologize for the inconvenience this may cause and appreciate your patience while we work toward a resolution. We will continue to provide updates as more information becomes available.",
        "createdAt": "2026-07-16T14:19:46+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNNZDJ1YRASJ7JMX4HC67N2",
        "status": "investigating",
        "body": "We have identified the underlying issue and our engineering team is actively working to implement a resolution as quickly as possible.\n\nSome customers may continue to experience intermittent disruptions while recovery efforts are underway. We are closely monitoring the situation and taking all necessary steps to restore full service safely and efficiently.\n\nWe sincerely apologize for the inconvenience this has caused and greatly appreciate your patience and understanding. We will continue to provide timely updates as we make further progress toward full service restoration.",
        "createdAt": "2026-07-16T14:41:02+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNQ26HKTHQEJC7YYWB61XHG",
        "status": "identified",
        "body": "Our engineering team has isolated the root cause of the incident and continues to work on implementing the necessary remediation.\n\nRecovery activities are ongoing, and while some services are showing signs of improvement, customers may still experience intermittent disruptions as restoration progresses. We are continuously monitoring the platform and prioritizing efforts to restore all affected services as quickly and safely as possible.\n\nWe sincerely apologize for the inconvenience and appreciate your continued patience and understanding. We will provide another update as soon as we have additional progress to share.",
        "createdAt": "2026-07-16T15:00:02+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNQMDCTZMT1YZ4FH2NWMEP5",
        "status": "monitoring",
        "body": "We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.\n\nWe’ll provide an update once we confirm the issue is fully resolved.",
        "createdAt": "2026-07-16T15:09:59+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KXNJJDVYF2MKH0ZKVKRJB16W_01KXNRH4V555QF3QTP6FBDM9H8",
        "status": "resolved",
        "body": "The issue has been resolved, and all affected services are now functioning normally.\n\nThank you for your patience while we worked to address the issue.",
        "createdAt": "2026-07-16T15:25:40+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}