{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T06:33:14.079Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32",
    "slug": "brevo-multiple-services-are-impacted-2026-05-07",
    "title": "Multiple services are impacted",
    "summary": "Multiple services are impacted",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-05-07T05:38:05+00:00",
    "updatedAt": "2026-05-07T14:14:29+00:00",
    "resolvedAt": "2026-05-07T08:24:38+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/brevo-multiple-services-are-impacted-2026-05-07",
      "api": "/api/v1/incidents/brevo-multiple-services-are-impacted-2026-05-07",
      "providerHtml": "/providers/brevo",
      "alerts": "https://outagedeck.com/account?stack=brevo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Brevo reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-10-11T06:30:12.352+00:00",
      "stale": false,
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0F2YA5RXZ2X6VJKEFP2N9M",
        "status": "investigating",
        "body": "We’ve detected an issue affecting SMTP , and as a result, some customers may be experiencing disruptions while using it.\n\nOur team is actively investigating the root cause and working to resolve the issue as quickly as possible.\n\nWe apologize for the inconvenience and will share further updates as soon as we have more information.",
        "createdAt": "2026-05-07T05:38:05+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0FM2CSD4929PP9JPHD867Q",
        "status": "identified",
        "body": "We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.\n\nWe will continue to share updates as we progress toward resolution.",
        "createdAt": "2026-05-07T05:47:27+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0GFF466XAHPTS2282HV2TJ",
        "status": "identified",
        "body": "We are still experiencing an issue, which is impacting multiple dependent services.\n\nAt this time, we have identified the following impacts:\n\n\n• Transactional emails delivery\n\n• Marketing emails delivery\n\n• SMTP services are getting better\n\n\nOur team is actively investigating and working to resolve the issue as quickly as possible. We will continue to share updates as we learn more.",
        "createdAt": "2026-05-07T06:02:24+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0J88Z3HBCK7GAX52W6MWZE",
        "status": "investigating",
        "body": "We are still experiencing an issue which is impacted multiple services.\n\nWe have identified more services are impacted\n\n• Delay in events processing and redirection links\n\n• Delay in transaction and marketing emails\n\n• Automation services\n\n• Contacts management API \n\n• SMS sending\n\n\nOur team is actively investigating and working to resolve the issue as quickly as possible. We will continue to share updates as we learn more.",
        "createdAt": "2026-05-07T06:33:26+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0M76XXFRNC6JP6B4R0TKQB",
        "status": "identified",
        "body": "We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.\n\nWe will continue to share updates as we progress toward resolution.",
        "createdAt": "2026-05-07T07:07:48+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0MYK6063HDBCDEYZHBTK3J",
        "status": "monitoring",
        "body": "We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.\n\nWe’ll provide an update once we confirm the issue is fully resolved.",
        "createdAt": "2026-05-07T07:20:34+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0NQCX13T218CMG23Y0J3YK",
        "status": "monitoring",
        "body": "We are observing a reduction in errors, and our team will continue to closely monitor the system until all services have fully returned to normal operation.",
        "createdAt": "2026-05-07T07:34:07+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR0F2YA5X29XFQ92076WSM32_01KR0RKX15E62TZSM5GF57XNAJ",
        "status": "resolved",
        "body": "The issue has been resolved, and all affected services are now functioning normally.\n\nThank you for your patience while we worked to address the issue.",
        "createdAt": "2026-05-07T08:24:38+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}