{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-20T03:08:13.490Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01M2WVGVE7DCQ4VMVQ9MX8KTF2",
    "slug": "brevo-issues-with-contacts-and-imports-services-2026-09-19",
    "title": "Issues with Contacts and Imports services",
    "summary": "Issues with Contacts and Imports services",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-19T12:51:06+00:00",
    "updatedAt": "2026-09-19T13:30:03+00:00",
    "resolvedAt": "2026-09-19T13:30:03+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [
      {
        "slug": "brevo-crm",
        "name": "CRM & Contacts"
      }
    ],
    "links": {
      "html": "/incidents/brevo-issues-with-contacts-and-imports-services-2026-09-19",
      "api": "/api/v1/incidents/brevo-issues-with-contacts-and-imports-services-2026-09-19",
      "providerHtml": "/providers/brevo",
      "alerts": "https://outagedeck.com/account?stack=brevo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Brevo reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-09-20T03:00:10.483+00:00",
      "stale": false,
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01M2WVGVE7DCQ4VMVQ9MX8KTF2_01M2WVGVE76MNHGX9DMCJYTJ37",
        "status": "investigating",
        "body": "We’ve detected an issue affecting contacts and import services, and as a result, some customers may be experiencing disruptions while using it.\n\nOur team is actively investigating the root cause and working to resolve the issue as quickly as possible.\n\nWe apologize for the inconvenience and will share further updates as soon as we have more information.",
        "createdAt": "2026-09-19T12:51:06+00:00"
      },
      {
        "id": "update_statuspage_brevo_01M2WVGVE7DCQ4VMVQ9MX8KTF2_01M2WWY5XMSY2RTQNTYQ8WTV91",
        "status": "identified",
        "body": "We have identified the cause of the issue affecting Contacts and Import Services. Our team is currently working on implementing a fix to mitigate the impact.\n\nWe will continue to monitor the situation closely and share further updates as we make progress toward resolution.",
        "createdAt": "2026-09-19T13:15:52+00:00"
      },
      {
        "id": "update_statuspage_brevo_01M2WVGVE7DCQ4VMVQ9MX8KTF2_01M2WXGFXXTWRR3B5ZKWW3YC27",
        "status": "monitoring",
        "body": "We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.\n\nWe’ll provide an update once we confirm the issue is fully resolved.",
        "createdAt": "2026-09-19T13:25:52+00:00"
      },
      {
        "id": "update_statuspage_brevo_01M2WVGVE7DCQ4VMVQ9MX8KTF2_01M2WXR57MBGP1T224Q3T56KD1",
        "status": "resolved",
        "body": "The issue has been resolved, and all affected services are now functioning normally.\n\nThank you for your patience while we worked to address the issue.",
        "createdAt": "2026-09-19T13:30:03+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}