{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T21:28:12.435Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01M31NM197SCPE2J59Y83J4RR2",
    "slug": "brevo-issue-with-phone-and-conversations-2026-09-21",
    "title": "Issue with Phone and Conversations",
    "summary": "Issue with Phone and Conversations",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T09:44:11+00:00",
    "updatedAt": "2026-09-21T12:12:44+00:00",
    "resolvedAt": "2026-09-21T12:12:44+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/brevo-issue-with-phone-and-conversations-2026-09-21",
      "api": "/api/v1/incidents/brevo-issue-with-phone-and-conversations-2026-09-21",
      "providerHtml": "/providers/brevo",
      "alerts": "https://outagedeck.com/account?stack=brevo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Brevo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-09-22T21:25:03.186+00:00",
      "stale": false,
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01M31NM197SCPE2J59Y83J4RR2_01M31NM197F8ZX2Q2N0KSM37YC",
        "status": "investigating",
        "body": "We have identified issue effecting our Phone and Conversations service. Some phone call history data is not complete, will be refilled soon\n\nGmail and Outlook conversations emails are currently delayed or not delivered, both for incoming and outgoing messages.\n\nThis issue affects all users of Phone and Conversations.\n\nOur teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.",
        "createdAt": "2026-09-21T09:44:11+00:00"
      },
      {
        "id": "update_statuspage_brevo_01M31NM197SCPE2J59Y83J4RR2_01M31QEZGQEZT9A2ZPAGKBJH7C",
        "status": "monitoring",
        "body": "Phone services have been restored, and Conversations are currently processing. Email processing has also resumed.\n\nDue to the large volume of emails queued during the issue, processing will take some time. We are continuing to work through the backlog and are monitoring the services as well.",
        "createdAt": "2026-09-21T10:16:23+00:00"
      },
      {
        "id": "update_statuspage_brevo_01M31NM197SCPE2J59Y83J4RR2_01M31Y40PSEZ0QS3QZB153GKQA",
        "status": "resolved",
        "body": "The issue has been resolved, and all affected services are now functioning normally.\n\nThank you for your patience while we worked to address the issue.",
        "createdAt": "2026-09-21T12:12:44+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}