{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:20:18.378Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01KR1NAX3NT1QS7D69G01F8Y75",
    "slug": "brevo-delay-in-transactional-and-marketing-sms-2026-05-07",
    "title": "Delay in transactional and marketing SMS",
    "summary": "Delay in transactional and marketing SMS",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-07T16:46:32+00:00",
    "updatedAt": "2026-05-07T19:28:57+00:00",
    "resolvedAt": "2026-05-07T19:28:57+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/brevo-delay-in-transactional-and-marketing-sms-2026-05-07",
      "api": "/api/v1/incidents/brevo-delay-in-transactional-and-marketing-sms-2026-05-07",
      "providerHtml": "/providers/brevo"
    },
    "impactSummary": "Brevo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-07-13T12:15:03.375+00:00",
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01KR1NAX3NT1QS7D69G01F8Y75_01KR1NAX3NMXD5N3GBXKEC44WX",
        "status": "investigating",
        "body": "We’ve detected an issue affecting transactional and marketing SMS, and as a result, some customers may be experiencing disruptions while using it.\n\nOur team is actively investigating the root cause and working to resolve the issue as quickly as possible.\n\nWe apologize for the inconvenience and will share further updates as soon as we have more information.",
        "createdAt": "2026-05-07T16:46:32+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR1NAX3NT1QS7D69G01F8Y75_01KR1RBCDY6S1JHSNFDNSBFX28",
        "status": "investigating",
        "body": "We remain closely engaged with our third-party provider as they continue working toward a full resolution. Following the mitigations that have been implemented, newly submitted messages are now being processed successfully.\nSome customers may still experience delays with previously scheduled or queued messages. These messages will be delivered once services are fully restored.",
        "createdAt": "2026-05-07T17:39:14+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR1NAX3NT1QS7D69G01F8Y75_01KR1RYN9FAWCZEKFKFVDTY3ZH",
        "status": "identified",
        "body": "We have identified the root cause of the issue impacting SMS delivery. Our team is actively working with the third-party provider to implement a resolution.\nMitigation steps have been applied, and newly submitted messages are being processed successfully. However, some customers may continue to experience delays with previously queued or scheduled messages until full service restoration is complete.\nWe will continue to provide updates as progress is made.",
        "createdAt": "2026-05-07T17:49:45+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KR1NAX3NT1QS7D69G01F8Y75_01KR1YM9CPA6M1K34PHPDKRFW8",
        "status": "resolved",
        "body": "The issue has been resolved, and all affected services are now functioning normally.\nIf there are any previously queued messages that were not delivered, please reschedule them as needed.\nThank you for your patience and understanding while we worked to resolve the issue.",
        "createdAt": "2026-05-07T19:28:57+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}