{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T14:54:04.530Z"
  },
  "data": {
    "id": "incident_statuspage_brevo_01KSPYZ435CMQFV0X1919TFHHZ",
    "slug": "brevo-delay-in-marketing-and-transactional-sms-2026-05-28",
    "title": "Delay in Marketing and Transactional SMS",
    "summary": "Delay in Marketing and Transactional SMS",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-28T09:34:37+00:00",
    "updatedAt": "2026-05-29T08:34:58+00:00",
    "resolvedAt": "2026-05-28T11:47:35+00:00",
    "provider": {
      "slug": "brevo",
      "name": "Brevo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/brevo-delay-in-marketing-and-transactional-sms-2026-05-28",
      "api": "/api/v1/incidents/brevo-delay-in-marketing-and-transactional-sms-2026-05-28",
      "providerHtml": "/providers/brevo"
    },
    "impactSummary": "Brevo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_brevo_status",
      "kind": "official_api",
      "name": "Brevo Status",
      "checkedAt": "2026-07-13T14:50:16.18+00:00",
      "officialUrl": "https://status.brevo.com/",
      "statusPageUrl": "https://status.brevo.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_brevo_01KSPYZ435CMQFV0X1919TFHHZ_01KSPYZ435JV9HF9AHAQJJKPH6",
        "status": "investigating",
        "body": "We’ve detected an issue affecting the delivery of Marketing and Transactional SMS messages due to an issue with one of our third-party providers and as a result, some customers may be experiencing disruptions while using it.\n\nOur team is actively investigating the root cause and working to resolve the issue as quickly as possible.\n\nWe apologize for the inconvenience and will share further updates as soon as we have more information.",
        "createdAt": "2026-05-28T09:34:37+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KSPYZ435CMQFV0X1919TFHHZ_01KSQ259BT7XC8CT3FHXJMNQMM",
        "status": "investigating",
        "body": "SMS delivery is operating normally. However, a subset of SMS messages may experience delayed or missing delivery status events for previously scheduled or queued traffic.\n\nWe continue to work closely with our third-party provider as restoration efforts remain ongoing and will provide further updates as progress is made toward full resolution.\n\nWe apologize for the inconvenience and will continue to provide updates as progress is made toward full resolution.",
        "createdAt": "2026-05-28T10:30:24+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KSPYZ435CMQFV0X1919TFHHZ_01KSQ2VTSKA946D8WZWNQADY2V",
        "status": "identified",
        "body": "We have identified the cause of the issue and continue to work closely with our third-party provider as restoration efforts remain ongoing. SMS delivery is operating normally; however, a subset of SMS messages may still experience delayed or missing delivery status events for previously scheduled or queued traffic.\n\nWe will continue to provide updates as progress is made toward full resolution.",
        "createdAt": "2026-05-28T10:42:43+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KSPYZ435CMQFV0X1919TFHHZ_01KSQ3117CGTCVZYKGAAX7YRW0",
        "status": "monitoring",
        "body": "We have implemented mitigation measures and continue to work closely with our third-party provider as restoration efforts remain ongoing. SMS delivery is operating normally; however, a subset of SMS messages may still experience delayed or missing delivery status events for previously scheduled or queued traffic.\n\nWe are closely monitoring the situation and will continue to provide updates as progress is made toward full resolution.",
        "createdAt": "2026-05-28T10:45:34+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KSPYZ435CMQFV0X1919TFHHZ_01KSQ6JJZDT0ZGP95XKWRFQH9W",
        "status": "resolved",
        "body": "The issue has been resolved, and all affected services are now functioning normally. Delivery Status Events are being processed successfully now, and the remaining delayed events are expected to be fully processed within the next few hours.\n\nThank you for your patience and understanding while we worked to resolve the issue.",
        "createdAt": "2026-05-28T11:47:35+00:00"
      },
      {
        "id": "update_statuspage_brevo_01KSPYZ435CMQFV0X1919TFHHZ_01KSSDYMPN2VZ0FV27PJT51MK2",
        "status": "resolved",
        "body": "The issue remains resolved, and all the delayed Delivery Status Events have now been processed successfully. All affected services are operating normally.\n\nWe thank you for your patience and understanding throughout the duration of the incident.",
        "createdAt": "2026-05-29T08:34:58+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}