{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T04:26:21.370Z"
  },
  "data": {
    "id": "incident_statuspage_box_z2877jpczd9r",
    "slug": "box-minor-issues-with-uploads-2026-06-24",
    "title": "[Minor] Issues with Uploads",
    "summary": "[Minor] Issues with Uploads",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-24T12:18:40.04+00:00",
    "updatedAt": "2026-06-29T18:26:37.451+00:00",
    "resolvedAt": "2026-06-24T12:33:15.191+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/box-minor-issues-with-uploads-2026-06-24",
      "api": "/api/v1/incidents/box-minor-issues-with-uploads-2026-06-24",
      "providerHtml": "/providers/box"
    },
    "impactSummary": "Box reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-07-13T04:25:02.392+00:00",
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_z2877jpczd9r_7c5g6n0hbvcp",
        "status": "investigating",
        "body": "We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.",
        "createdAt": "2026-06-24T12:18:40.157+00:00"
      },
      {
        "id": "update_statuspage_box_z2877jpczd9r_7g5nrw67v6tn",
        "status": "resolved",
        "body": "This incident is now considered resolved. Box uploads have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.",
        "createdAt": "2026-06-24T12:33:15.191+00:00"
      },
      {
        "id": "update_statuspage_box_z2877jpczd9r_zvkrfznn52sc",
        "status": "resolved",
        "body": "_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._\n\n \n\nOn June 24th, 2026 between 4:47am and 5:28am PT, some users may have experienced issues with chunked uploads in Box. During this time users may have noticed elevated errors or performance degradation.\n\nThe issue was caused by a failover event at one of our third-party cloud infrastructure providers. We are implementing enhancements to our resiliency measures to prevent similar issues from occurring in the future.\n\nWe are conducting a full engineering postmortem and our overview is subject to change with further analysis and findings. In the event our continuing investigation yields further substantive findings, we may publish additional analysis after the conclusion of the full engineering postmortem.\n\nWe are continuously working to improve Box and want to make sure we are delivering the best product and user experience we can. We hope we have provided some clarity here and we would be happy to answer any questions you may still have regarding this matter. \n\nSincerely,  \nThe Box Team",
        "createdAt": "2026-06-29T18:26:22.289+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}