{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T09:28:01.683Z"
  },
  "data": {
    "id": "incident_statuspage_box_8wq1nq6mj333",
    "slug": "box-medium-issues-with-zip-downloads-2026-06-25",
    "title": "[Medium] Issues with Zip Downloads",
    "summary": "[Medium] Issues with Zip Downloads",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-06-25T19:29:04.048+00:00",
    "updatedAt": "2026-06-25T21:47:38.184+00:00",
    "resolvedAt": "2026-06-25T21:47:38.161+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/box-medium-issues-with-zip-downloads-2026-06-25",
      "api": "/api/v1/incidents/box-medium-issues-with-zip-downloads-2026-06-25",
      "providerHtml": "/providers/box"
    },
    "impactSummary": "Box reported a major event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-07-13T09:25:02.375+00:00",
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_8wq1nq6mj333_f51bnw0bjgxh",
        "status": "investigating",
        "body": "Our team is investigating an issue with Zip Downloads in the Box Web Application. Users may see errors or slowness when attempting to download folders from Box. We will provide additional information as it becomes available.",
        "createdAt": "2026-06-25T19:29:04.166+00:00"
      },
      {
        "id": "update_statuspage_box_8wq1nq6mj333_51vf1pr1ls8p",
        "status": "identified",
        "body": "Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.",
        "createdAt": "2026-06-25T19:50:47.464+00:00"
      },
      {
        "id": "update_statuspage_box_8wq1nq6mj333_gg1cfdhbxpbn",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-25T19:59:41.128+00:00"
      },
      {
        "id": "update_statuspage_box_8wq1nq6mj333_6kz2j0ntkk1z",
        "status": "monitoring",
        "body": "Our team has taken steps to remediate this issue and is seeing improvement for the Zip Downloads service. We are continuing to monitor for any additional impact.",
        "createdAt": "2026-06-25T20:29:36.933+00:00"
      },
      {
        "id": "update_statuspage_box_8wq1nq6mj333_9l3vpj5v9szn",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. The Zip Downloads service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.",
        "createdAt": "2026-06-25T21:47:38.161+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}