{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T13:21:01.875Z"
  },
  "data": {
    "id": "incident_statuspage_box_73k8gbsk6nf0",
    "slug": "box-medium-issues-with-file-requests-2026-07-23",
    "title": "[Medium] Issues with File Requests",
    "summary": "[Medium] Issues with File Requests",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-23T09:45:51.089+00:00",
    "updatedAt": "2026-07-23T11:42:10.661+00:00",
    "resolvedAt": "2026-07-23T11:42:10.645+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/box-medium-issues-with-file-requests-2026-07-23",
      "api": "/api/v1/incidents/box-medium-issues-with-file-requests-2026-07-23",
      "providerHtml": "/providers/box"
    },
    "impactSummary": "Box reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-07-23T13:15:02.551+00:00",
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_73k8gbsk6nf0_r5w0q85pml9n",
        "status": "investigating",
        "body": "We are investigating an ongoing issue affecting metadata updates using File Request.  We will provide more information as soon as it is available.\n\nUsers of this service may face delays in metadata updates while attempting to upload files using File Request.",
        "createdAt": "2026-07-23T09:45:51.209+00:00"
      },
      {
        "id": "update_statuspage_box_73k8gbsk6nf0_8g2kpwswk22z",
        "status": "identified",
        "body": "The underlying cause of the issue has been identified and efforts are underway to restore stability. Box continues remediation efforts to fully restore the metadata functionality of File Requests.",
        "createdAt": "2026-07-23T11:05:02.825+00:00"
      },
      {
        "id": "update_statuspage_box_73k8gbsk6nf0_5j8qqz1r5s74",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.",
        "createdAt": "2026-07-23T11:42:10.645+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}