{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T08:04:37.591Z"
  },
  "data": {
    "id": "incident_statuspage_box_wnjtwzb7dt5h",
    "slug": "box-medium-issues-with-box-search-2026-04-27",
    "title": "[Medium] Issues with Box Search",
    "summary": "[Medium] Issues with Box Search",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-04-27T17:36:40.621+00:00",
    "updatedAt": "2026-04-27T19:11:39.572+00:00",
    "resolvedAt": "2026-04-27T19:11:39.555+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [
      {
        "slug": "box-web-app",
        "name": "Web Application"
      }
    ],
    "links": {
      "html": "/incidents/box-medium-issues-with-box-search-2026-04-27",
      "api": "/api/v1/incidents/box-medium-issues-with-box-search-2026-04-27",
      "providerHtml": "/providers/box",
      "alerts": "https://outagedeck.com/account?stack=box&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Box reported a major event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-10-12T08:00:10.015+00:00",
      "stale": false,
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_wnjtwzb7dt5h_4gq5xflt0b52",
        "status": "investigating",
        "body": "Our team is investigating an issue with Search by metadata in the Box Web Application. Users may see search results not return. We will provide additional information as it becomes available.",
        "createdAt": "2026-04-27T17:36:40.685+00:00"
      },
      {
        "id": "update_statuspage_box_wnjtwzb7dt5h_fcdjgy71ysd4",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-04-27T17:37:24.546+00:00"
      },
      {
        "id": "update_statuspage_box_wnjtwzb7dt5h_dqmscbh9qrgc",
        "status": "investigating",
        "body": "Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.",
        "createdAt": "2026-04-27T17:51:20.113+00:00"
      },
      {
        "id": "update_statuspage_box_wnjtwzb7dt5h_5lfy4kzt9zgp",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-04-27T17:52:19.661+00:00"
      },
      {
        "id": "update_statuspage_box_wnjtwzb7dt5h_2dlj9hj3t1pk",
        "status": "monitoring",
        "body": "Our team has taken steps to remediate this issue and is seeing improvement for the search with metadata service. We are continuing to monitor for any additional impact.",
        "createdAt": "2026-04-27T18:17:48.262+00:00"
      },
      {
        "id": "update_statuspage_box_wnjtwzb7dt5h_zqlxj471pz2s",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. Search with metadata has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.",
        "createdAt": "2026-04-27T19:11:39.555+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}