{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T04:26:25.449Z"
  },
  "data": {
    "id": "incident_statuspage_box_2950yxqgqf2y",
    "slug": "box-medium-issues-accessing-the-admin-console-dashboard-2026-03-25",
    "title": "[Medium] Issues Accessing the Admin Console Dashboard",
    "summary": "[Medium] Issues Accessing the Admin Console Dashboard",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-03-25T11:44:45.785+00:00",
    "updatedAt": "2026-04-27T17:38:12.201+00:00",
    "resolvedAt": "2026-03-25T14:03:53.516+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/box-medium-issues-accessing-the-admin-console-dashboard-2026-03-25",
      "api": "/api/v1/incidents/box-medium-issues-accessing-the-admin-console-dashboard-2026-03-25",
      "providerHtml": "/providers/box"
    },
    "impactSummary": "Box reported a major event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-07-13T04:25:02.392+00:00",
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_2950yxqgqf2y_652yh7m6sdpy",
        "status": "investigating",
        "body": "Our team is investigating an issue with the Admin Conssole dashboard. Users may experience slowness when attempting to access the Admin Console. We will provide additional information as it becomes available.",
        "createdAt": "2026-03-25T11:44:45.893+00:00"
      },
      {
        "id": "update_statuspage_box_2950yxqgqf2y_95vqdjgp9wdj",
        "status": "identified",
        "body": "Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.",
        "createdAt": "2026-03-25T12:23:36.752+00:00"
      },
      {
        "id": "update_statuspage_box_2950yxqgqf2y_ssdz11mt6bpv",
        "status": "monitoring",
        "body": "Our team has taken steps to remediate this issue and is seeing improvement to access the Box Admin console. We are continuing to monitor for any additional impact.",
        "createdAt": "2026-03-25T13:36:55.173+00:00"
      },
      {
        "id": "update_statuspage_box_2950yxqgqf2y_nkkmc7mgf7mh",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. The Admin console service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.",
        "createdAt": "2026-03-25T14:03:53.516+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}