{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-22T17:04:12.717Z"
  },
  "data": {
    "id": "incident_statuspage_box_nnsrr0wr5qpv",
    "slug": "box-major-issue-with-microsoft-office-integration-2026-08-19",
    "title": "[Medium] Issue with Microsoft Office Integration and Box Edit",
    "summary": "[Medium] Issue with Microsoft Office Integration and Box Edit",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-20T00:31:23+00:00",
    "updatedAt": "2026-08-20T01:44:28.066+00:00",
    "resolvedAt": "2026-08-20T01:44:28.049+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/box-major-issue-with-microsoft-office-integration-2026-08-19",
      "api": "/api/v1/incidents/box-major-issue-with-microsoft-office-integration-2026-08-19",
      "providerHtml": "/providers/box",
      "alerts": "https://outagedeck.com/account?stack=box&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Box reported a major event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-08-22T17:00:24.402+00:00",
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_nnsrr0wr5qpv_6ffrbj92l47c",
        "status": "investigating",
        "body": "Our team is investigating an issue with Microsoft Office Integration and Box Edit. Users may see errors or slowness when attempting to access Microsoft Office via Box, and using Box Edit. We will provide additional information as it becomes available.",
        "createdAt": "2026-08-20T00:31:23.36+00:00"
      },
      {
        "id": "update_statuspage_box_nnsrr0wr5qpv_kwf1c8k6lwy9",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-08-20T00:44:39.361+00:00"
      },
      {
        "id": "update_statuspage_box_nnsrr0wr5qpv_b2vswpnfbjl6",
        "status": "monitoring",
        "body": "Our team has taken steps to remediate this issue and is seeing improvement on Microsoft Office Integration and Box Edit service. We are continuing to monitor for any additional impact.",
        "createdAt": "2026-08-20T01:30:02.9+00:00"
      },
      {
        "id": "update_statuspage_box_nnsrr0wr5qpv_mbpycjd90qf6",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. Microsoft Office Integration and Box Edit Services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.",
        "createdAt": "2026-08-20T01:44:28.049+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}