{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-16T00:20:35.526Z"
  },
  "data": {
    "id": "incident_statuspage_box_j6l1h67d01hc",
    "slug": "box-major-issue-with-box-drive-2026-10-15",
    "title": "[Major] Issue with Box Drive",
    "summary": "[Major] Issue with Box Drive",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-15T08:30:38.656+00:00",
    "updatedAt": "2026-10-15T12:41:41.121+00:00",
    "resolvedAt": "2026-10-15T12:41:41.096+00:00",
    "provider": {
      "slug": "box",
      "name": "Box"
    },
    "affectedServices": [
      {
        "slug": "box-apps",
        "name": "Desktop & Mobile Apps"
      }
    ],
    "links": {
      "html": "/incidents/box-major-issue-with-box-drive-2026-10-15",
      "api": "/api/v1/incidents/box-major-issue-with-box-drive-2026-10-15",
      "providerHtml": "/providers/box",
      "alerts": "https://outagedeck.com/account?stack=box&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Box reported a major event for the affected tracked services.",
    "source": {
      "id": "source_box_status",
      "kind": "official_api",
      "name": "Box Status",
      "checkedAt": "2026-10-16T00:10:10.04+00:00",
      "stale": false,
      "officialUrl": "https://status.box.com",
      "statusPageUrl": "https://status.box.com"
    },
    "updates": [
      {
        "id": "update_statuspage_box_j6l1h67d01hc_f3w207rqxzqg",
        "status": "investigating",
        "body": "We are investigating latency with syncing from the Box Web Application to Box Applications: Box Drive\n\nSome Users may see delayed updates synchronizing items from the Box Web App to Box Drive desktop clients.",
        "createdAt": "2026-10-15T08:30:38.757+00:00"
      },
      {
        "id": "update_statuspage_box_j6l1h67d01hc_9d44yj07hpjk",
        "status": "identified",
        "body": "Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.",
        "createdAt": "2026-10-15T09:10:23.008+00:00"
      },
      {
        "id": "update_statuspage_box_j6l1h67d01hc_mjsnjs2ksxzj",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-10-15T10:10:14.23+00:00"
      },
      {
        "id": "update_statuspage_box_j6l1h67d01hc_qwx1ql4wv0h3",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-10-15T11:15:14.069+00:00"
      },
      {
        "id": "update_statuspage_box_j6l1h67d01hc_rv15kwskzp3l",
        "status": "monitoring",
        "body": "Our team has taken steps to remediate this issue and is seeing improvement for the Box Drive service. We are continuing to monitor for any additional impact.",
        "createdAt": "2026-10-15T12:13:58.229+00:00"
      },
      {
        "id": "update_statuspage_box_j6l1h67d01hc_czxvfyycsm8j",
        "status": "resolved",
        "body": "After further monitoring, this incident is now considered resolved. The Box Drive service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.",
        "createdAt": "2026-10-15T12:41:41.096+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}