{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T14:04:29.911Z"
  },
  "data": {
    "id": "incident_statuspage_bitrise_nhx545y2776p",
    "slug": "bitrise-elevated-queue-times-on-linux-machines-2026-04-15",
    "title": "Elevated Queue Times on Linux Machines",
    "summary": "Elevated Queue Times on Linux Machines",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-04-15T20:23:40+00:00",
    "updatedAt": "2026-04-15T20:54:58.353+00:00",
    "resolvedAt": "2026-04-15T20:54:58.338+00:00",
    "provider": {
      "slug": "bitrise",
      "name": "Bitrise"
    },
    "affectedServices": [
      {
        "slug": "bitrise-builds",
        "name": "Builds"
      }
    ],
    "links": {
      "html": "/incidents/bitrise-elevated-queue-times-on-linux-machines-2026-04-15",
      "api": "/api/v1/incidents/bitrise-elevated-queue-times-on-linux-machines-2026-04-15",
      "providerHtml": "/providers/bitrise"
    },
    "impactSummary": "Bitrise reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_bitrise_status",
      "kind": "official_api",
      "name": "Bitrise Status",
      "checkedAt": "2026-07-23T13:55:03.564+00:00",
      "officialUrl": "https://status.bitrise.io",
      "statusPageUrl": "https://status.bitrise.io"
    },
    "updates": [
      {
        "id": "update_statuspage_bitrise_nhx545y2776p_07tj6g0501g1",
        "status": "investigating",
        "body": "<b>We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up.</b>\n\n<b>Services:</b>\nBuild start times and queue wait times; build execution itself remains normal once a worker is allocated.\n\n<b>Scope:</b>\nQueues on standard, elite, and elite-xl machines\n\n<b>Severity:</b>\n[SEV-2]\n\n<b>What we’re doing?</b>\n\nOur Engineering teams are actively investigating causes, reviewing worker pool utilization, autoscaling events, recent deploys, and any upstream provider issues. We are analyzing metrics and logs to identify bottlenecks like unusually high build volume, throttling from third-party providers, etc. We are working on immediate actions to remediate this issue. We will perform validated mitigations as soon as they are determined safe.\n\n<b>When will the next update be available?</b>\n\nYou can expect a status update approximately <b>1 hour</b> from now.",
        "createdAt": "2026-04-15T20:23:40.289+00:00"
      },
      {
        "id": "update_statuspage_bitrise_nhx545y2776p_bnvrg676y1zj",
        "status": "identified",
        "body": "<b>We identified the root cause of elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up.</b>\n\n<b>Services:</b>\nBuild start times and queue wait times; build execution itself remains normal once a worker is allocated.\n\n<b>Scope:</b>\nQueues on standard, elite, and elite-xl machines\n\n<b>Severity:</b>\nSEV-2\n\n<b>What we’re doing?</b>\n\nOur Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe.\n\n<b>When will the next update be available?</b>\n\nYou can expect a status update approximately <b>1 hour</b> from now.",
        "createdAt": "2026-04-15T20:43:13.938+00:00"
      },
      {
        "id": "update_statuspage_bitrise_nhx545y2776p_bld26d8krydv",
        "status": "resolved",
        "body": "<b>This incident is now resolved, and impacted services are now operating without issues.</b>\n\nOur teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future.\n\nThank you for your patience and understanding. If you encounter any issues, please reach out to our Support team:\n\nhttps://support.bitrise.io/en/",
        "createdAt": "2026-04-15T20:54:58.338+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}