{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T10:04:44.105Z"
  },
  "data": {
    "id": "incident_statuspage_bandwidth_jkw8tl6ffpq9",
    "slug": "bandwidth-toll-free-sms-delays-verizon-2026-10-08",
    "title": "Toll Free SMS Delays - Verizon",
    "summary": "Toll Free SMS Delays - Verizon",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-08T21:04:38.178+00:00",
    "updatedAt": "2026-10-09T11:46:08.921+00:00",
    "resolvedAt": "2026-10-09T04:47:09.582+00:00",
    "provider": {
      "slug": "bandwidth",
      "name": "Bandwidth"
    },
    "affectedServices": [
      {
        "slug": "bandwidth-messaging",
        "name": "Messaging"
      }
    ],
    "links": {
      "html": "/incidents/bandwidth-toll-free-sms-delays-verizon-2026-10-08",
      "api": "/api/v1/incidents/bandwidth-toll-free-sms-delays-verizon-2026-10-08",
      "providerHtml": "/providers/bandwidth",
      "alerts": "https://outagedeck.com/account?stack=bandwidth&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Bandwidth reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_bandwidth_status",
      "kind": "official_api",
      "name": "Bandwidth Status",
      "checkedAt": "2026-10-11T10:00:11.464+00:00",
      "stale": false,
      "officialUrl": "https://status.bandwidth.com",
      "statusPageUrl": "https://status.bandwidth.com"
    },
    "updates": [
      {
        "id": "update_statuspage_bandwidth_jkw8tl6ffpq9_46036r62b2r9",
        "status": "investigating",
        "body": "Bandwidth teams are currently investigating toll-free SMS messaging delays to Verizon destination.",
        "createdAt": "2026-10-08T21:04:38.293+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_jkw8tl6ffpq9_889zl0d4h5ff",
        "status": "identified",
        "body": "Teams have identified the source of this incident as an off-network condition. We are engaged with the impacted industry provider and are working to restore expected messaging delivery.",
        "createdAt": "2026-10-08T23:08:38.842+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_jkw8tl6ffpq9_9lc9ng8vgsfz",
        "status": "monitoring",
        "body": "Teams are observing expected messaging traffic behavior and will monitor for stability.",
        "createdAt": "2026-10-09T02:41:10.918+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_jkw8tl6ffpq9_q9cw3b5qnhmq",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-09T04:47:09.582+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_jkw8tl6ffpq9_9kyljh9fhwhy",
        "status": "resolved",
        "body": "Between 13:00 UTC on October 8, 2026 and 01:58 UTC on October 9, 2026, toll-free SMS messages to Verizon experienced intermittent delivery failures and delays.\n\nBandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. \n\nWe are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.",
        "createdAt": "2026-10-09T11:43:34.49+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}