{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T22:21:28.854Z"
  },
  "data": {
    "id": "incident_statuspage_bandwidth_155881prn5fv",
    "slug": "bandwidth-toll-free-porting-incident-2026-09-21",
    "title": "Toll Free Porting Incident",
    "summary": "Toll Free Porting Incident",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T14:15:42.771+00:00",
    "updatedAt": "2026-09-22T12:46:22.491+00:00",
    "resolvedAt": "2026-09-21T17:56:19.522+00:00",
    "provider": {
      "slug": "bandwidth",
      "name": "Bandwidth"
    },
    "affectedServices": [
      {
        "slug": "bandwidth-portals",
        "name": "Portals & Number Management"
      }
    ],
    "links": {
      "html": "/incidents/bandwidth-toll-free-porting-incident-2026-09-21",
      "api": "/api/v1/incidents/bandwidth-toll-free-porting-incident-2026-09-21",
      "providerHtml": "/providers/bandwidth",
      "alerts": "https://outagedeck.com/account?stack=bandwidth&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Bandwidth reported this event with no impact level.",
    "source": {
      "id": "source_bandwidth_status",
      "kind": "official_api",
      "name": "Bandwidth Status",
      "checkedAt": "2026-09-22T22:20:10.142+00:00",
      "stale": false,
      "officialUrl": "https://status.bandwidth.com",
      "statusPageUrl": "https://status.bandwidth.com"
    },
    "updates": [
      {
        "id": "update_statuspage_bandwidth_155881prn5fv_q5pk5whmj6mz",
        "status": "identified",
        "body": "Bandwidth teams have identified select Toll Free Port Orders that remain in Pending status longer than expected. Teams are working to restore expected order activations.",
        "createdAt": "2026-09-21T14:15:42.885+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_155881prn5fv_2sjcftyfzt52",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-21T17:56:19.522+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_155881prn5fv_08ggkg1m74lj",
        "status": "resolved",
        "body": "Bandwidth has concluded its investigation of this issue and determined that between 13:00 UTC and 16:49 UTC on the 21st September, Toll Free Port Orders remained in pending status longer than expected. \n\nDue to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.\n\nWe are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.",
        "createdAt": "2026-09-22T12:42:43.681+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}