{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T09:02:19.852Z"
  },
  "data": {
    "id": "incident_statuspage_bandwidth_n3wdwnz3qql2",
    "slug": "bandwidth-inbound-calling-incident-2026-10-07",
    "title": "Inbound Calling Incident",
    "summary": "Inbound Calling Incident",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-07T19:20:46.379+00:00",
    "updatedAt": "2026-10-08T11:00:00.632+00:00",
    "resolvedAt": "2026-10-08T00:23:44.256+00:00",
    "provider": {
      "slug": "bandwidth",
      "name": "Bandwidth"
    },
    "affectedServices": [
      {
        "slug": "bandwidth-voice",
        "name": "Voice Calling (US)"
      }
    ],
    "links": {
      "html": "/incidents/bandwidth-inbound-calling-incident-2026-10-07",
      "api": "/api/v1/incidents/bandwidth-inbound-calling-incident-2026-10-07",
      "providerHtml": "/providers/bandwidth",
      "alerts": "https://outagedeck.com/account?stack=bandwidth&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Bandwidth reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_bandwidth_status",
      "kind": "official_api",
      "name": "Bandwidth Status",
      "checkedAt": "2026-10-11T08:55:04.631+00:00",
      "stale": false,
      "officialUrl": "https://status.bandwidth.com",
      "statusPageUrl": "https://status.bandwidth.com"
    },
    "updates": [
      {
        "id": "update_statuspage_bandwidth_n3wdwnz3qql2_0mmrmyh9gypq",
        "status": "investigating",
        "body": "Bandwidth teams are investigating an Inbound Calling incident where a subset of inbound calls from the Lumen network are failing to connect to the Bandwidth network. Teams and this partner are working to restore expected calling services.",
        "createdAt": "2026-10-07T19:20:46.626+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_n3wdwnz3qql2_jkp29ybc0mff",
        "status": "identified",
        "body": "Teams have identified the off network condition and are working to restore expected calling behaviors.",
        "createdAt": "2026-10-07T20:55:23.043+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_n3wdwnz3qql2_wd8d4c1q8y74",
        "status": "monitoring",
        "body": "Teams are observing expected calling behavior and will monitor for stability.",
        "createdAt": "2026-10-07T22:52:09.237+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_n3wdwnz3qql2_1h7z0j7qvrbc",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-08T00:23:44.256+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_n3wdwnz3qql2_71c1lm2ys00h",
        "status": "resolved",
        "body": "Bandwidth has concluded its investigation of this issue and determined that between 15:09 UTC and 21:48 UTC on October 7, 2026, a subset of inbound voice calls experienced call drops or degraded audio quality. \n\nDue to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue.\n\nIf you have any questions, please contact us through the Bandwidth support portal.\n\nWe are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.",
        "createdAt": "2026-10-08T10:54:15.116+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}