{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T01:22:52.857Z"
  },
  "data": {
    "id": "incident_statuspage_auth0_76nv6lqq6byc",
    "slug": "auth0-retroactive-elevated-errors-in-authentication-api-2026-05-21",
    "title": "[Retroactive] Elevated Errors in Authentication API",
    "summary": "[Retroactive] Elevated Errors in Authentication API",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-05-21T18:10:59.815+00:00",
    "updatedAt": "2026-06-01T20:16:48.949+00:00",
    "resolvedAt": "2026-05-21T18:11:32.498+00:00",
    "provider": {
      "slug": "auth0",
      "name": "Auth0"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/auth0-retroactive-elevated-errors-in-authentication-api-2026-05-21",
      "api": "/api/v1/incidents/auth0-retroactive-elevated-errors-in-authentication-api-2026-05-21",
      "providerHtml": "/providers/auth0"
    },
    "impactSummary": "Auth0 reported a major event for the affected tracked services.",
    "source": {
      "id": "source_auth0_status",
      "kind": "official_api",
      "name": "Auth0 Status",
      "checkedAt": "2026-07-13T01:20:15.281+00:00",
      "officialUrl": "http://status.auth0.com",
      "statusPageUrl": "http://status.auth0.com"
    },
    "updates": [
      {
        "id": "update_statuspage_auth0_76nv6lqq6byc_lbsfhfh66dt9",
        "status": "identified",
        "body": "On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API.  Impacted users would have experienced 5xx error codes when attempting to log in.  There is no active impact, and no actions are required from our customers.",
        "createdAt": "2026-05-21T18:10:59.892+00:00"
      },
      {
        "id": "update_statuspage_auth0_76nv6lqq6byc_qpzl861h20j8",
        "status": "resolved",
        "body": "The errors have self-resolved, and the services have been stable. We will continue to investigate the issue's root cause and provide an analysis within 7 business days.  We sincerely apologize for the impact this had on you and your users.",
        "createdAt": "2026-05-21T18:11:32.498+00:00"
      },
      {
        "id": "update_statuspage_auth0_76nv6lqq6byc_snskcx7srmhg",
        "status": "resolved",
        "body": "A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf)",
        "createdAt": "2026-06-01T20:16:48.151+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}