{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-06T00:32:14.888Z"
  },
  "data": {
    "id": "incident_statuspage_asana_70ts4fqbblrc",
    "slug": "asana-we-are-fully-down-for-a-subset-of-customers-we-re-investigating-the-2026-09-02-4fqbblrc",
    "title": "We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.",
    "summary": "We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-09-02T18:08:04.814+00:00",
    "updatedAt": "2026-09-04T19:53:15.949+00:00",
    "resolvedAt": "2026-09-02T18:49:52.53+00:00",
    "provider": {
      "slug": "asana",
      "name": "Asana"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/asana-we-are-fully-down-for-a-subset-of-customers-we-re-investigating-the-2026-09-02-4fqbblrc",
      "api": "/api/v1/incidents/asana-we-are-fully-down-for-a-subset-of-customers-we-re-investigating-the-2026-09-02-4fqbblrc",
      "providerHtml": "/providers/asana",
      "alerts": "https://outagedeck.com/account?stack=asana&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Asana reported a major event for the affected tracked services.",
    "source": {
      "id": "source_asana_status",
      "kind": "official_api",
      "name": "Asana Status",
      "checkedAt": "2026-09-06T00:30:09.652+00:00",
      "officialUrl": "https://status.asana.com",
      "statusPageUrl": "https://status.asana.com"
    },
    "updates": [
      {
        "id": "update_statuspage_asana_70ts4fqbblrc_5h57bk0jj4qm",
        "status": "investigating",
        "body": "We are currently investigating this issue.",
        "createdAt": "2026-09-02T18:08:04.946+00:00"
      },
      {
        "id": "update_statuspage_asana_70ts4fqbblrc_0dxyb1ks2t3d",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-09-02T18:13:54.606+00:00"
      },
      {
        "id": "update_statuspage_asana_70ts4fqbblrc_xvzj890d6c4r",
        "status": "investigating",
        "body": "The rollback seems to have completely resolved errors. We're monitoring closely, but users should be able to access Asana again.",
        "createdAt": "2026-09-02T18:14:34.385+00:00"
      },
      {
        "id": "update_statuspage_asana_70ts4fqbblrc_v109vr752ck5",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-02T18:14:43.307+00:00"
      },
      {
        "id": "update_statuspage_asana_70ts4fqbblrc_0nt0y9syd628",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-02T18:49:52.53+00:00"
      },
      {
        "id": "update_statuspage_asana_70ts4fqbblrc_53298666tcdb",
        "status": "resolved",
        "body": "Incident: An internal system responsible for automatically scaling backend server capacity in one of our compute clusters stopped replacing capacity that had been cycled out during routine maintenance. This caused a gradual reduction in available capacity over several hours. A subsequent deployment was activated with insufficient capacity, causing all new requests for that compute cluster to fail. To mitigate the impact, we reverted to a previous release revision, which still had sufficient capacity.\n\nImpact: For approximately 30 minutes, customers whose traffic was handled by this compute cluster saw full downtime; other customers were unaffected. No customer data was lost.\n\nMoving forward: We have added additional monitoring to detect this type of capacity-scaling failure much earlier, and have added safeguards to prevent deployments from shifting traffic before sufficient healthy capacity is confirmed.\n\n_Our metric considers a weighted average of uptime experienced by users at each data center. The number of minutes of downtime shown reflects this weighted average._",
        "createdAt": "2026-09-04T19:52:53.202+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}