{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T09:18:00.785Z"
  },
  "data": {
    "id": "incident_statuspage_asana_2f2wxzg47c7p",
    "slug": "asana-notifications-and-background-actions-delayed-in-eu-2026-04-29",
    "title": "Notifications and Background Actions delayed in EU",
    "summary": "Notifications and Background Actions delayed in EU",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-04-20T17:00:00+00:00",
    "updatedAt": "2026-04-30T00:43:02.458+00:00",
    "resolvedAt": "2026-04-20T17:00:00+00:00",
    "provider": {
      "slug": "asana",
      "name": "Asana"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/asana-notifications-and-background-actions-delayed-in-eu-2026-04-29",
      "api": "/api/v1/incidents/asana-notifications-and-background-actions-delayed-in-eu-2026-04-29",
      "providerHtml": "/providers/asana",
      "alerts": "https://outagedeck.com/account?stack=asana&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Asana reported this event with no impact level.",
    "source": {
      "id": "source_asana_status",
      "kind": "official_api",
      "name": "Asana Status",
      "checkedAt": "2026-10-12T09:10:10.073+00:00",
      "stale": false,
      "officialUrl": "https://status.asana.com",
      "statusPageUrl": "https://status.asana.com"
    },
    "updates": [
      {
        "id": "update_statuspage_asana_2f2wxzg47c7p_1kp2qbjx8krz",
        "status": "resolved",
        "body": "Between April 20th and April 24th, 60% of email and inbox notifications were delayed by at least one hour in EU. Notifications were delayed up to 3 days. Other resource intensive background actions were also impacted at a lesser rate.",
        "createdAt": "2026-04-29T23:09:42.576+00:00"
      },
      {
        "id": "update_statuspage_asana_2f2wxzg47c7p_qpcls5dzlbqq",
        "status": "resolved",
        "body": "Starting on **April 20th, 2026 at 10:00 AM PDT**, a combination of scaled-up background action jobs in the EU and a recent change to how date time trigger volume is managed overloaded the system that processes resource intensive background action jobs. This caused multi-hour delays in email and inbox notifications in the EU and prevented date time triggers from executing in all regions. Engineers were first alerted on **April 21st** by our monitoring systems, but did not recognize the full scope of the incident until **April 23rd**. On April 23rd, the change to manage date time trigger volume was reverted and the problematic background action jobs were isolated. All delayed notifications were sent by **April 24th, 11:30 AM PDT**, and all delayed date time triggers were executed by **April 27th, 4:00 AM PDT**.",
        "createdAt": "2026-04-30T00:34:23.313+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}