{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:15.956Z"
  },
  "data": {
    "id": "incident_statuspage_akamai_j6wjy0jkxgfq",
    "slug": "akamai-email-systems-widespread-outage-2026-11-12",
    "title": "Email Systems Widespread Outage",
    "summary": "Email Systems Widespread Outage",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-12T20:53:57+00:00",
    "updatedAt": "2026-11-13T19:06:36.069+00:00",
    "resolvedAt": "2026-11-13T19:06:36.043+00:00",
    "provider": {
      "slug": "akamai",
      "name": "Akamai"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/akamai-email-systems-widespread-outage-2026-11-12",
      "api": "/api/v1/incidents/akamai-email-systems-widespread-outage-2026-11-12",
      "providerHtml": "/providers/akamai",
      "alerts": "https://outagedeck.com/account?stack=akamai&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Akamai reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_akamai_status",
      "kind": "official_api",
      "name": "Akamai Status",
      "checkedAt": "2026-11-14T06:00:10.029+00:00",
      "stale": false,
      "officialUrl": "https://www.akamaistatus.com",
      "statusPageUrl": "https://www.akamaistatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_akamai_j6wjy0jkxgfq_m64jvtc1qxz8",
        "status": "investigating",
        "body": "We are investigating an emerging issue with our email systems related to the Microsoft Outlook outage. We are actively working with our vendor and will provide another update within the next 30 minutes. In the meantime please reference the Global Support phone numbers on www.akamai.com or +1-617-444-4699 for assistance instead of the regular email request. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.",
        "createdAt": "2026-11-12T20:53:57.817+00:00"
      },
      {
        "id": "update_statuspage_akamai_j6wjy0jkxgfq_xwy21bnt76z8",
        "status": "investigating",
        "body": "We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001esRIKCA2. We will provide an update as progress is made.",
        "createdAt": "2026-11-12T21:27:03.663+00:00"
      },
      {
        "id": "update_statuspage_akamai_j6wjy0jkxgfq_sgd6lqtx79p6",
        "status": "investigating",
        "body": "We are continuing to work with our third-party service provider to investigate this issue. We will provide an update as progress is made.",
        "createdAt": "2026-11-12T23:37:28.246+00:00"
      },
      {
        "id": "update_statuspage_akamai_j6wjy0jkxgfq_y52tbxthjzqy",
        "status": "investigating",
        "body": "We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001esRIKCA2. We will provide an update as progress is made.",
        "createdAt": "2026-11-13T11:02:02.294+00:00"
      },
      {
        "id": "update_statuspage_akamai_j6wjy0jkxgfq_r6y4gtpzq9p1",
        "status": "monitoring",
        "body": "The third-party provider has implemented a series of actions after which, based on current observations, the service is resuming normal operations. In the meantime, the provider continues to work towards full restoration. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001esRIKCA2. We will continue to monitor to ensure that the impact has been fully mitigated.",
        "createdAt": "2026-11-13T14:20:20.034+00:00"
      },
      {
        "id": "update_statuspage_akamai_j6wjy0jkxgfq_9ncxgzwngl68",
        "status": "resolved",
        "body": "We can confirm that the issue was mitigated at 18:44 UTC on November 13, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001esRIKCA2 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.",
        "createdAt": "2026-11-13T19:06:36.043+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}