{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-23T23:22:36.038Z"
  },
  "data": {
    "id": "incident_statuspage_aiven_01M339QT1T1ADNG71E2V5XHZ69",
    "slug": "aiven-aiven-console-is-down-2026-09-22",
    "title": "Aiven Console and API are down",
    "summary": "Aiven Console and API are down",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-09-22T00:55:01+00:00",
    "updatedAt": "2026-09-22T08:05:24+00:00",
    "resolvedAt": "2026-09-22T08:05:24+00:00",
    "provider": {
      "slug": "aiven",
      "name": "Aiven"
    },
    "affectedServices": [
      {
        "slug": "aiven-platform",
        "name": "Aiven platform"
      },
      {
        "slug": "aiven-support",
        "name": "Support system"
      }
    ],
    "links": {
      "html": "/incidents/aiven-aiven-console-is-down-2026-09-22",
      "api": "/api/v1/incidents/aiven-aiven-console-is-down-2026-09-22",
      "providerHtml": "/providers/aiven",
      "alerts": "https://outagedeck.com/account?stack=aiven&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Aiven reported a major event for the affected tracked services.",
    "source": {
      "id": "source_aiven_status",
      "kind": "official_api",
      "name": "Aiven Status",
      "checkedAt": "2026-09-23T23:20:11.266+00:00",
      "stale": false,
      "officialUrl": "https://status.aiven.io/",
      "statusPageUrl": "https://status.aiven.io/"
    },
    "updates": [
      {
        "id": "update_statuspage_aiven_01M339QT1T1ADNG71E2V5XHZ69_01M339QT1TTQHBX9KG81FJNZKG",
        "status": "investigating",
        "body": "We are aware of an issue affecting the Aiven API. The Aiven Console, the Aiven CLI, the Terraform provider and any custom scripts or integrations all run through this same API, so customers may see errors across any of them. You may experience being unable to load or sign in to the Console, and failures when creating, modifying or querying services.\nOur engineering team is investigating and work to restore service is underway.\nWe will provide a further update within 30 minutes, or sooner if there is news to share. We apologise for the disruption.",
        "createdAt": "2026-09-22T00:55:01+00:00"
      },
      {
        "id": "update_statuspage_aiven_01M339QT1T1ADNG71E2V5XHZ69_01M33F3R4NYQM1ZBXT9EJ9HP65",
        "status": "identified",
        "body": "We have identified the cause of this issue and a fix is now being rolled out across our API nodes in stages.\nThe Aiven Console and API are already working again for some customers. Until the rollout completes you may still see intermittent sign-in failures, or errors when creating, modifying or querying services via the Console, CLI, Terraform provider or direct API calls. Retrying will often succeed.\nWe will confirm here once the rollout is complete. Thank you for your patience.",
        "createdAt": "2026-09-22T02:28:55+00:00"
      },
      {
        "id": "update_statuspage_aiven_01M339QT1T1ADNG71E2V5XHZ69_01M33K0918XSHX3514WY378WCW",
        "status": "identified",
        "body": "The rollout of the fix is still progressing across our API nodes. Most customers should now find the Aiven Console, API, CLI and Terraform provider working normally, and we expect any remaining errors to clear as the rollout completes.\nWe will confirm here once it is complete. Thank you for your patience.",
        "createdAt": "2026-09-22T03:36:56+00:00"
      },
      {
        "id": "update_statuspage_aiven_01M339QT1T1ADNG71E2V5XHZ69_01M33TVMVE7SW47REFH6K54E40",
        "status": "monitoring",
        "body": "This incident is now resolved.\nBetween approximately 00:10 and 02:05 UTC on 22 September, an issue affecting our public API endpoints caused sign-in failures and errors for customers using the Aiven Console, the Aiven API, the CLI, the Terraform provider and other API-based integrations.\n\nThe issue was corrected and we have seen no further errors during our monitoring period. We are following up with additional changes to prevent this from recurring.\n\nWe apologise for the disruption. If you are still seeing problems, please contact Aiven support.",
        "createdAt": "2026-09-22T05:54:13+00:00"
      },
      {
        "id": "update_statuspage_aiven_01M339QT1T1ADNG71E2V5XHZ69_01M342BVD0XFEP75S95E8E51PN",
        "status": "resolved",
        "body": "This incident is now resolved.\n\nEarlier today a certificate problem affecting our public API endpoints caused sign-in failures and errors for customers using the Aiven Console, the Aiven API, the CLI, the Terraform provider and other API-based integrations.\n\nA corrected certificate has been in place across all API nodes since 02:05 UTC, and we have seen no further errors during our monitoring period. We are following up with a permanent fix to prevent this from recurring.\n\nWe apologize for the disruption. If you are still seeing problems, please contact Aiven support at [support@aiven.io](mailto:support@aiven.io)",
        "createdAt": "2026-09-22T08:05:24+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}