{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:21:58.777Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_4zb3z3qh24tq",
    "slug": "aircall-loading-issues-2026-02-04",
    "title": "Loading Issues",
    "summary": "Loading Issues",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-04T15:55:54.596+00:00",
    "updatedAt": "2026-02-04T19:54:30.261+00:00",
    "resolvedAt": "2026-02-04T19:54:30.244+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/aircall-loading-issues-2026-02-04",
      "api": "/api/v1/incidents/aircall-loading-issues-2026-02-04",
      "providerHtml": "/providers/aircall"
    },
    "impactSummary": "Aircall reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-19T11:15:03.806+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_4zb3z3qh24tq_1hlkf131k15q",
        "status": "investigating",
        "body": "We are currently investigating high latency when loading Aircall. \n\nWe will be providing updates as progress is made.",
        "createdAt": "2026-02-04T15:55:54.697+00:00"
      },
      {
        "id": "update_statuspage_aircall_4zb3z3qh24tq_rfxk1j3nmx0b",
        "status": "identified",
        "body": "We are actively implementing mitigation measures to improve system performance.\n\nWe will be providing updates as progress is made.",
        "createdAt": "2026-02-04T16:15:25.943+00:00"
      },
      {
        "id": "update_statuspage_aircall_4zb3z3qh24tq_m478g2fqsbs3",
        "status": "monitoring",
        "body": "We have been observing improvements in the system performance after our mitigation attempts.\n\nCustomers previously experiencing loading issues should reload the Aircall App (F5 on Windows and Ctrl+R on MacOS) in order to ensure operation with the latest updates.\n\nWe continue to monitor the system performance to ensure the root cause has been permanently tackled.",
        "createdAt": "2026-02-04T18:00:33.038+00:00"
      },
      {
        "id": "update_statuspage_aircall_4zb3z3qh24tq_0qrgbjtl7ztj",
        "status": "resolved",
        "body": "System performance has remained stable during monitoring. \n\nWe appreciate your patience and understanding while we worked to restore normal functionality. \n\nIf you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.",
        "createdAt": "2026-02-04T19:54:30.244+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}