{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:10:45.186Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_t48kpyslym7s",
    "slug": "aircall-issue-on-inbound-outbound-calls-2026-05-15",
    "title": "Issue on inbound/outbound calls",
    "summary": "Issue on inbound/outbound calls",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-15T05:15:17.695+00:00",
    "updatedAt": "2026-05-15T07:16:37.302+00:00",
    "resolvedAt": "2026-05-15T07:16:37.285+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/aircall-issue-on-inbound-outbound-calls-2026-05-15",
      "api": "/api/v1/incidents/aircall-issue-on-inbound-outbound-calls-2026-05-15",
      "providerHtml": "/providers/aircall"
    },
    "impactSummary": "Aircall reported a none event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-20T13:05:03.211+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_t48kpyslym7s_1n8c2l76dsb2",
        "status": "investigating",
        "body": "We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.\n\nWe will be updating this status page to keep you informed of the resolution progress.",
        "createdAt": "2026-05-15T05:15:17.778+00:00"
      },
      {
        "id": "update_statuspage_aircall_t48kpyslym7s_my181tl0ts5w",
        "status": "monitoring",
        "body": "We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.",
        "createdAt": "2026-05-15T06:40:20.32+00:00"
      },
      {
        "id": "update_statuspage_aircall_t48kpyslym7s_ln39smqmfr41",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-05-15T07:12:37.659+00:00"
      },
      {
        "id": "update_statuspage_aircall_t48kpyslym7s_9h8dwfmtghfw",
        "status": "resolved",
        "body": "This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.",
        "createdAt": "2026-05-15T07:16:37.285+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}