{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:11:39.510Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_6wyk6phwdsg5",
    "slug": "aircall-duplicate-inbound-call-attempts-uk-carrier-2026-07-01",
    "title": "Duplicate Inbound Call Attempts - UK Carrier",
    "summary": "Duplicate Inbound Call Attempts - UK Carrier",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-01T10:44:17.923+00:00",
    "updatedAt": "2026-07-01T11:04:21.696+00:00",
    "resolvedAt": "2026-07-01T11:04:21.682+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/aircall-duplicate-inbound-call-attempts-uk-carrier-2026-07-01",
      "api": "/api/v1/incidents/aircall-duplicate-inbound-call-attempts-uk-carrier-2026-07-01",
      "providerHtml": "/providers/aircall"
    },
    "impactSummary": "Aircall reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-20T13:05:03.211+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_6wyk6phwdsg5_ztbwsh7jtgjj",
        "status": "identified",
        "body": "We have identified an issue with a UK Carrier that is causing inbound call connectivity retries. \n\nThis issue is sporadically impacting calls to Aircall UK numbers. Some customers may see duplicate inbound call attempts.\n\nWe will provide further details as soon as downstream carriers make progress.",
        "createdAt": "2026-07-01T10:44:18.038+00:00"
      },
      {
        "id": "update_statuspage_aircall_6wyk6phwdsg5_sl9zqh3scl8t",
        "status": "monitoring",
        "body": "The carrier partner has implemented a fix, and we are observing calls returning to the regular performance. \n\nWe will continue to monitor the system until the resolution is confirmed.",
        "createdAt": "2026-07-01T10:49:40.333+00:00"
      },
      {
        "id": "update_statuspage_aircall_6wyk6phwdsg5_0t8pggh622ky",
        "status": "resolved",
        "body": "We can confirm the issue with the UK carrier has been fully resolved.\n\nWe appreciate your patience and understanding while we worked with our partners to restore normal functionality. \n\nIf you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.",
        "createdAt": "2026-07-01T11:04:21.682+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}