{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:24:40.269Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_yqj8jwz01xxk",
    "slug": "aircall-calls-not-ringing-ios-mobile-app-2026-05-01",
    "title": "Calls Not Ringing iOS Mobile App",
    "summary": "Calls Not Ringing iOS Mobile App",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-01T09:32:23.39+00:00",
    "updatedAt": "2026-05-01T10:50:25.552+00:00",
    "resolvedAt": "2026-05-01T10:50:25.538+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/aircall-calls-not-ringing-ios-mobile-app-2026-05-01",
      "api": "/api/v1/incidents/aircall-calls-not-ringing-ios-mobile-app-2026-05-01",
      "providerHtml": "/providers/aircall"
    },
    "impactSummary": "Aircall reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-19T11:20:44.348+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_yqj8jwz01xxk_l5s6bdx91yjx",
        "status": "investigating",
        "body": "We are investigating reports of calls not ringing on some devices.",
        "createdAt": "2026-05-01T09:32:23.519+00:00"
      },
      {
        "id": "update_statuspage_aircall_yqj8jwz01xxk_6qjjlc6bkzft",
        "status": "investigating",
        "body": "The issue seems to be circumscribed to the iOS Mobile App. We will provide further details as soon as progress is made.",
        "createdAt": "2026-05-01T09:45:26.849+00:00"
      },
      {
        "id": "update_statuspage_aircall_yqj8jwz01xxk_b7cl4bl8d8j2",
        "status": "identified",
        "body": "This root cause has been identified as a certificate issue with one of our communication platform providers. We're actively working on a fix.",
        "createdAt": "2026-05-01T10:00:03.031+00:00"
      },
      {
        "id": "update_statuspage_aircall_yqj8jwz01xxk_stzsl3046hrz",
        "status": "monitoring",
        "body": "A fix has been implemented, and calls are now successfully ringing iOS Mobile App. We will continue monitoring the situation over the upcoming minutes to confirm full resolution.",
        "createdAt": "2026-05-01T10:38:22.698+00:00"
      },
      {
        "id": "update_statuspage_aircall_yqj8jwz01xxk_5wtb042qf8xv",
        "status": "resolved",
        "body": "The iOS Mobile App has remained stable during monitoring.\n\nWe appreciate your patience and understanding while we worked to restore normal functionality.\n\nIf you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.",
        "createdAt": "2026-05-01T10:50:25.538+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}