{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:22:21.973Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_60gjd31bvfzd",
    "slug": "aircall-analytics-dashboards-not-loading-2026-06-19",
    "title": "Analytics Dashboards Not Loading",
    "summary": "Analytics Dashboards Not Loading",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-06-19T10:43:07.37+00:00",
    "updatedAt": "2026-06-19T19:29:29.217+00:00",
    "resolvedAt": "2026-06-19T19:29:29.197+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/aircall-analytics-dashboards-not-loading-2026-06-19",
      "api": "/api/v1/incidents/aircall-analytics-dashboards-not-loading-2026-06-19",
      "providerHtml": "/providers/aircall"
    },
    "impactSummary": "Aircall reported a major event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-19T11:20:44.348+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_wb9f9sdgn3h6",
        "status": "investigating",
        "body": "We are currently investigating a performance issue that is impacting Analytics and Call History loading time",
        "createdAt": "2026-06-19T10:43:07.462+00:00"
      },
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_x7j58xdcggy4",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented",
        "createdAt": "2026-06-19T10:48:18.665+00:00"
      },
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_hd06fg71yr9g",
        "status": "identified",
        "body": "We are observing some improvements with the loading times of Analytics Dashboards and Call history pages.",
        "createdAt": "2026-06-19T12:29:51.203+00:00"
      },
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_bq81ky9fsd5l",
        "status": "monitoring",
        "body": "We have implemented and observed a return to normal performances.\nWe keep monitoring the results.",
        "createdAt": "2026-06-19T13:20:42.025+00:00"
      },
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_0p2107jz102x",
        "status": "investigating",
        "body": "Performance is not stable again, and we are investigating.",
        "createdAt": "2026-06-19T14:20:21.73+00:00"
      },
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_p23wj5wpsn61",
        "status": "identified",
        "body": "The issue has been identified by our 3rd party provider, and a fix is in progress.",
        "createdAt": "2026-06-19T14:34:16.922+00:00"
      },
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_h1bdcppsprj1",
        "status": "monitoring",
        "body": "Following our 3rd party provider's work on this, we are observing that performance is back to normal.  We are working with our vendor to determine the root cause and ensure we avoid a recurrence.  We will continue to proactively monitor performance at this time.",
        "createdAt": "2026-06-19T17:22:38.774+00:00"
      },
      {
        "id": "update_statuspage_aircall_60gjd31bvfzd_gz2hpr736r2d",
        "status": "resolved",
        "body": "This incident has been resolved",
        "createdAt": "2026-06-19T19:29:29.197+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}