{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:11:36.153Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_w5r2d8dhds5y",
    "slug": "aircall-aircall-workspace-in-call-controls-intermittently-unresponsive-2026-05-29",
    "title": "Aircall Workspace In-Call Controls Intermittently Unresponsive",
    "summary": "Aircall Workspace In-Call Controls Intermittently Unresponsive",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-29T06:14:46.817+00:00",
    "updatedAt": "2026-05-29T06:57:08.541+00:00",
    "resolvedAt": "2026-05-29T06:57:08.522+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/aircall-aircall-workspace-in-call-controls-intermittently-unresponsive-2026-05-29",
      "api": "/api/v1/incidents/aircall-aircall-workspace-in-call-controls-intermittently-unresponsive-2026-05-29",
      "providerHtml": "/providers/aircall"
    },
    "impactSummary": "Aircall reported a none event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-20T13:05:03.211+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_w5r2d8dhds5y_0j0rcxsn4mh2",
        "status": "investigating",
        "body": "We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.",
        "createdAt": "2026-05-29T06:14:46.892+00:00"
      },
      {
        "id": "update_statuspage_aircall_w5r2d8dhds5y_ww1rwqxdf67x",
        "status": "monitoring",
        "body": "A fix has been implemented for the issue, and the app is functioning normally.\n\nWe are actively monitoring the situation to ensure system stability and will provide further updates if necessary.",
        "createdAt": "2026-05-29T06:43:23.188+00:00"
      },
      {
        "id": "update_statuspage_aircall_w5r2d8dhds5y_tgh2zyv38n6x",
        "status": "resolved",
        "body": "This incident has now been resolved.\n\nIf you experience any further problems, please don’t hesitate to contact our support team.",
        "createdAt": "2026-05-29T06:57:08.522+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}