{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T12:46:39.157Z"
  },
  "data": {
    "id": "incident_statuspage_1password_fgp75tc5mvkd",
    "slug": "1password-restoring-access-with-a-recovery-code-is-failing-for-some-users-2026-06-24",
    "title": "Restoring Access with a Recovery Code Is Failing for Some Users",
    "summary": "Restoring Access with a Recovery Code Is Failing for Some Users",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-24T17:15:10.547+00:00",
    "updatedAt": "2026-06-24T19:01:46.167+00:00",
    "resolvedAt": "2026-06-24T19:01:46.148+00:00",
    "provider": {
      "slug": "1password",
      "name": "1Password"
    },
    "affectedServices": [
      {
        "slug": "1password-canada-europe",
        "name": "Canada & Europe"
      },
      {
        "slug": "1password-enterprise",
        "name": "Enterprise"
      },
      {
        "slug": "1password-us-global",
        "name": "US & Global"
      }
    ],
    "links": {
      "html": "/incidents/1password-restoring-access-with-a-recovery-code-is-failing-for-some-users-2026-06-24",
      "api": "/api/v1/incidents/1password-restoring-access-with-a-recovery-code-is-failing-for-some-users-2026-06-24",
      "providerHtml": "/providers/1password",
      "alerts": "https://outagedeck.com/account?stack=1password&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "1Password reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_1password_status",
      "kind": "official_api",
      "name": "1Password Status",
      "checkedAt": "2026-10-11T12:40:09.963+00:00",
      "stale": false,
      "officialUrl": "https://status.1password.com",
      "statusPageUrl": "https://status.1password.com"
    },
    "updates": [
      {
        "id": "update_statuspage_1password_fgp75tc5mvkd_24c3mpdh5vwp",
        "status": "investigating",
        "body": "Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provide updates as more information becomes available.",
        "createdAt": "2026-06-24T17:15:10.717+00:00"
      },
      {
        "id": "update_statuspage_1password_fgp75tc5mvkd_xj2xz0bmj4pn",
        "status": "investigating",
        "body": "Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available.",
        "createdAt": "2026-06-24T17:30:10.464+00:00"
      },
      {
        "id": "update_statuspage_1password_fgp75tc5mvkd_sx98dv6jzj04",
        "status": "investigating",
        "body": "The issue is still under investigation. We will continue to share updates as they become available.",
        "createdAt": "2026-06-24T17:50:11.916+00:00"
      },
      {
        "id": "update_statuspage_1password_fgp75tc5mvkd_vhsc85b9hc28",
        "status": "investigating",
        "body": "The investigation is ongoing. Our teams are actively working to determine the cause and will share updates as they become available.",
        "createdAt": "2026-06-24T18:32:29.235+00:00"
      },
      {
        "id": "update_statuspage_1password_fgp75tc5mvkd_by1wd455dbzw",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-06-24T18:35:15.044+00:00"
      },
      {
        "id": "update_statuspage_1password_fgp75tc5mvkd_jx92s5zf7312",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-06-24T18:51:53.297+00:00"
      },
      {
        "id": "update_statuspage_1password_fgp75tc5mvkd_ykbn4dk4v4f7",
        "status": "resolved",
        "body": "The issue is now resolved, and access to 1Password services should be fully restored.",
        "createdAt": "2026-06-24T19:01:46.148+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}